UK/NL Locale - Directory Input

[carlnewton]

Guys,

Have a strange issue here - user logs into phone, goes into corporate directory, and inputs a search the way you normally would.

Log out, and back into that same phone but this time with a UDP that has the netherlands locale, the phone resets and loads up in dutch as expected.

However, now when you do a corporate directory lookup, the first entry when you press a number is the number, followed by the letter.

So for UK locale user, if you press the number 5 twice, you get K. (It goes J then K)

for an NL locale user, if you press 5 twice, you get J (It goes 5 then J)

Can this behaviour be changed?

[Gergely Szabo]

Hi,

yes, there might be. A long time ago, when I was young and full of optimism, I was once poking around in the locale files of the phones and I noticed the input strings/characters are there, too. Can you please tell me what kind of phone is that?

And the version of the CUCM/CME as well.

G.

Message was edited by: Gergely Szabo

[carlnewton]

Hi, they are CP-7942G and the CUCM is 8.6

[Gergely Szabo]

Hi.           

I don't have that version handy. Could you please do the following: go to the OS Administration web on the CUCM, TFTP File Management, search for files named "mk-sccp.jar". There should be two lines, one in the "english_united_states" directory, the other one ... well, probably "dutch_nederlands" or similar. Could you please download the second one. On Windows, it's tftp -i GET dutch_nederlands/mk-sccp.jar

Could you please post that mk-sccp.jar to here?

Thanks.

G.

[carlnewton]

Is it just a case of changing the file "gen-kate.utf8.xml" and then re-uploading to all servers and re-starting TFTP?  Here are its contents below

  Dutch_Netherlands

  /main/3.3.release/2

[Gergely Szabo]

Hi,

yes. But I did not have the chance to test it, so no guarrantee.

G.