03-07-2017 04:17 AM - edited 03-17-2019 09:44 AM
Hi ,
I want to configure polycom (vvx 500 Poe) phone with cucm.
Can you guide the do I have create SIP profile of directly connect the phone and user phone mac address on cucm .
03-07-2017 04:25 AM
Hi,
You can add it as 3rd party SIP phone. see below
https://supportforums.cisco.com/document/50491/how-register-third-party-sip-phones-communications-manager
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/7_1_2/ccmcfg/bccm-712-cm/b09sip3p.html
https://www.youtube.com/watch?v=PX44o4gZrzo
http://www.netcraftsmen.com/sip-endpoints-in-cisco-cucm-x-lite-as-an-example/
(Rate if it helps)
JB
03-07-2017 06:11 AM
Hi Jitender,
Thanks for information.
I did but it was not getting the cucm IP as I'm connected to RDP from local network.
Checkedon the polycom phone Setting>>Status>>TCP\IP :
Ip address,default gateway,subnet was of LAN network and there is no VLAN
03-07-2017 08:47 AM
How is the polycom getting the configuration? usually for third parties phone you manually need to set the VLAN and call manager servers, no all the phones accepts option 150, some only support 66
Regards.
Rolando A. Valenzuela
03-07-2017 08:07 PM
Hi Rolando,
Can you guide for third parties phone which I need to manually set up VLAN and call manager servers,
03-07-2017 09:26 PM
Hope this would help
http://supportdocs.polycom.com/PolycomService/support/global/documents/support/strategic_partner_solutions/Cisco_Solution_Deployment_Guide_us.pdf
Regards
Abhay
03-08-2017 11:42 AM
Hi Abhay,
I did the entire configuration but after giving the line details on phone.
But I was unable to open the GUI of polycom.
how do i navigate to "Use the Polycom Group Series web administration interface"
I tried open the GUI of polycom on web-browser based on ip address of polycom phone
can you tel me how to open the GUI of polycom VVX 500 or which address address do I need to use ?
03-07-2017 09:35 PM
Hi,
As Rolando correctly stated, you need to add the vx500 phone as third party sip phone on cucm.
Redardind the vlan assignment, here is a useful link on how to configure it on your model.
http://community.polycom.com/t5/Skype-for-Business/UC-5-4-1-on-VVX-500-don-t-switch-to-the-voice-vlan-CDP-issue/td-p/78290
You also need to configure the right sip profile on your vx phone through settings-->SIP menu with values that you define on the CUCM and specifying the CUCM ip address as proxy and registrar server.
HTH
Regards
Carlo
03-08-2017 11:02 AM
Hi Carlo,
I was able to add the device correctly and associate the sip profile to it.
But the phone was not getting the ip from CUCM it was taking the different subnet ip.
Is there any way I can add the TFTP server address manually on Polycom VVX 500 PoE ?
03-08-2017 11:46 AM
Hi,
Polycom doesn't need to receive tftp information because CUCM doesn't have nothing to send to it.
The ip address assignment belongs to a dhcp server which could be the cucm itself or another server in your network.
What you need is to access the polycom configuration and set correct sip information.
HTH
Regards
Carlo
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