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Beginner

Unable to dial 12 digit International numbers

I have an unusual situation, at least I am unable to see it represented here. I am on a Cisco U560 and a PRI.

In Outgoing Call Handeling in the Dial Plan the settings are as follows:

 

I am unable to dial an international number with 12 digits. Example 011 44 344 800 XXXX. It always responds with " this number can not be completed as dialed". They hit the telco as "international" Plan:ISDN,

     Channel ID i = 0xA98383

           Exclusive, Channel 3

     Progress Ind i = 0x8183 - Origination address is non-ISDN 

     Calling Party Number i = 0x2180, '815623XXXX'

           Plan:ISDN, Type:National

     Called Party Number i = 0x91, '01144344800XXXX'

           Plan:ISDN, Type:International

 

I can dial international numbers of less than 12 digits or greater then 12 digits with no issue. They hit the telco as "unknown". Plan:Unknown, Type:Unknown

     Channel ID i = 0xA98386

           Exclusive, Channel 6

     Progress Ind i = 0x8183 - Origination address is non-ISDN 

     Calling Party Number i = 0x2180, '815623XXXX'

           Plan:ISDN, Type:National

     Called Party Number i = 0x80, '0114822594XXXX'

           Plan:Unknown, Type:Unknown

 

I know there is a simple fix, I just can't seem to get my head around it.

10 REPLIES 10
Beginner

Try removing the

Try removing the international numbering type.

Beginner

This did not work

This did not work

Cisco Employee

Did you checked with your

Did you checked with your provider as most of the provider wants to see "UNKNOW" in TYPE or 011 for International calls. the best would be checking with provider what exactly they are looking in the plan & Type irrespective of the number.

 

Br,

Nadeem

Br, Nadeem Please rate all useful post.
Beginner

I think this is the correct

I think this is the correct approach

VIP Advisor

Hi, Use isdn map to to mask

Hi,

 

Use isdn map to to mask the plan and type as Unknown

 

interface sx/x/x:x

isdn map address .* plan unknown type unknown

Beginner

I believe this may work.

I believe this may work.

VIP Advisor

Good. Test and let us know

Good. Test and let us know how it goes. 

 

Remember to rate useful posts 

Highlighted
Beginner

And we have a winner!

And we have a winner!

Participant

I believe your using CCP

I believe your using CCP (Cisco Configuration Professional) to configure your dial-plan, can you

attach the "show tech". What you can do  is create a dial-peer voice with exact match and have translation-rule applied under it with sends the isdn plan and type as isdn international.

 

example:

 

voice translation-rule 101 
rule 1 /^\(.*\)/ /\1/ type unknown international plan unknown isdn 
voice translation-profile PSTN_12_DIGITS

 

voice translation-profile PSTN_12_DIGITS 
translate called 101 

 

dial-peer voice 30 pots 
description International Dialing 
translation-profile outgoing PSTN_12_DIGITS 
destination-pattern 9011............$
port 0/2/0:23 

 

Let me know if that helps.

-Regards,

Kevin

Beginner

When call is seen as

When call is seen as "international" it fails. I believe thew telco needs to see the call as "unknown", as all non-12 digit numbers identify in this fashion.

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