unable to dial mobile numbers begin 074

[mburguk1000]

      We have a call manager 6.1.4.1000 -10 and we are unable to dial numbers begining with 074

Its seems to be a route plan issue but I cant remember how to edit this

Any help would be greatly appreciated

Thanks

Mark

[Leonardo Santana]

Yes it seems an dial plan issue.

On Call Routing -> Route/Hunt-> Route Pattern

Do you have an pattern to this numbers? Is a PSTN Number?

If you have this route pattern the CSS of your IP Phone/DN have the permition to dial this type of numbers?

You can use DNA from CUCM to help your troubleshooting

Regards

Rate this if helps you

Leonardo Santana

[Chris Deren]

Do you have proper Route Pattern defined and pointed to proper RL/RL/GW?

Is the call making it to the GW?

Have you tried using DMA?

Chris

[mburguk1000]

NO the call is not making it to the gate way it fails after dialing just 074 and you get error from call manager

what is DMA ??

Thanks

mark

[Chris Deren]

Dialed Number Analyzer available from servicibility page.

Chris

[Leonardo Santana · Accepted solution]

Hello,

"Dialed Number Analyzer installs as a feature service along with Cisco Unified Communications Manager. The tool allows you to test a Cisco Unified Communications Manager dial plan configuration prior to deploying it. You can also use the tool to analyze dial plans after the dial plan is deployed."

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dna/8_0_1/dnaguide.pdf

Do you have RP configured?

[mburguk1000]

Thanks all for your feedback

[Chris Deren]

You're welcome, I guess googling for Dialed Number Analyzer is too difficult these days :-(

Chris