02-21-2011 06:32 AM - edited 03-16-2019 03:34 AM
We have had some issues with BAT, so I have uninstalled it from the PUB, but when I try to install again from the plugin page or from the exe. file it always errors out with the following message. You cannont install BAT using terminal services. Install directly from Cisco Call Manager Server. Aborting setup.
Any ideas how to fix this?
02-21-2011 06:44 AM
The message means that you are actually using Windows Terminal Services to install BAT. This is not supported.
You can install BAT from the Callmanager Server itself or you can use for example VNC to remotly install BAT on the CUCM server.
Pierre.
02-21-2011 07:14 AM
Thanks, the issue was using Remote Desktop, once I VNC's everything worked properly.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: