Unable to install RTMT for v14, I have 12.5 installed

[dotttts]

I tried java 20 and 17 no dice.

I download and run as admin the ccmservrtmtplugin for v14. I get error: This application has Unexpectedly Quit. Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)

Details:

Flexeraaxd$aaa: Windows DLL failed to load
at Flexeraaxd.af(Unknown Source)
at Flexeraaxd.aa(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)

I was running java:

C:\>java -version

java version "1.8.0_102"

Java(TM) SE Runtime Environment (build 1.8.0_102-b14)

Java HotSpot(TM) 64-Bit Server VM (build 25.102-b14, mixed mode)

........

now running:

C:\Windows>java -version
java version "1.8.0_351"
Java(TM) SE Runtime Environment (build 1.8.0_351-b10)
Java HotSpot(TM) 64-Bit Server VM (build 25.351-b10, mixed mode)

rtmt for 12.5 works fine kinda, i have to launch the bat from the JRtmt folder.

Thanks in advance,

Mike Parker

[Eric Tucker]

try this. https://community.cisco.com/t5/ip-telephony-and-phones/installing-rtmt-version-14-windows-11-install/m-p/4661663#M404949 

[dotttts]

Yep. I did that one and it worked. Thanks