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Beginner

unable to make outbound calls. incoming works

When I do a show voice call status i get this:

GCHC_CENTRAL_2821#show voice call status

CallID     CID  ccVdb      Port        Slot/DSP:Ch  Called #   Codec    MLPP Dial-peers

0x1C3E     1CE2 0x4DD6D08C 0/0/0:23.23      0/1:1  *9566558888 g729r8   1/11

1 active call found

GCHC_CENTRAL_2821#

Shouldn't that codec be G711?

Beginner

Re: unable to make outbound calls. incoming works

yes it should be!! try configuring codec g711 under the outgoing dial-peer, or check your gateway config in cucm if it has an assigned device pool and verify its region communications between ip phone device pool.

Beginner

unable to make outbound calls. incoming works

hmm both have the same region and i can't assign the codec since its a pots dial peer.

Beginner

Re: unable to make outbound calls. incoming works

Then try creating an incoming voip dial-peer. then apply it on that. Also, can you check in CUCM what codec is used when that region talks to itself

thanks!

Beginner

unable to make outbound calls. incoming works

hey! it looks like local calls work. it seems to connect right away AND i get a disconnect message! but long distance doesn't work. thats the correct number format right? 1-areacode-number

Beginner

unable to make outbound calls. incoming works

GCHC_CENTRAL_2821#show voice call status

CallID     CID  ccVdb      Port        Slot/DSP:Ch  Called #   Codec    MLPP Dial-peers

0x1C47     20E2 0x4DD6D08C 0/0/0:23.23      0/1:1  *9566558996 g711ulaw 1/11

1 active call found

i changed it on the incoming dialpeer but I still have the same problem

Highlighted
Beginner

Re: unable to make outbound calls. incoming works

hi Jomar,

storage sites are restricted here in our company. Could you just upload here the txtfile of the debug voice ccapi inout

07 21, 11 11:22 PM (in response to kenneth.mohammed)

unable to make outbound calls. incoming works

yes, its a long distance call from that location.

Paul, you are helping me. Nothing is too big of a problem!

http://pastebin.com/jezcxK8q

There is a debug ccapi inout

Beginner

unable to make outbound calls. incoming works

GCHC_CENTRAL_2821#

000938: *Jul 22 06:48:48.764: //-1/80DA37FC0A00/CCAPI/cc_api_display_ie_subfields:

   cc_api_call_setup_ind_common:

   cisco-username=9567958888

   ----- ccCallInfo IE subfields -----

   cisco-ani=9567958888

   cisco-anitype=2

   cisco-aniplan=8

   cisco-anipi=0

   cisco-anisi=1

   dest=19566558888

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=-1

   cisco-rdnplan=-1

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

000939: *Jul 22 06:48:48.768: //-1/80DA37FC0A00/CCAPI/cc_api_call_setup_ind_common:

   Interface=0x49BF0FD8, Call Info(

   Calling Number=9567958888,(Calling Name=)(TON=National, NPI=National, Screening=User, Passed, Presentation=Allowed),

   Called Number=19566558888(TON=Unknown, NPI=Unknown),

   Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,

   Incoming Dial-peer=1, Progress Indication=NULL(0), Calling IE Present=TRUE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=7226

000940: *Jul 22 06:48:48.768: //-1/80DA37FC0A00/CCAPI/ccCheckClipClir:

   In: Calling Number=9567958888(TON=National, NPI=National, Screening=User, Passed, Presentation=Allowed)

000941: *Jul 22 06:48:48.768: //-1/80DA37FC0A00/CCAPI/ccCheckClipClir:

   Out: Calling Number=9567958888(TON=National, NPI=National, Screening=User, Passed, Presentation=Allowed)

000942: *Jul 22 06:48:48.768: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

000943: *Jul 22 06:48:48.768: :cc_get_feature_vsa malloc success

000944: *Jul 22 06:48:48.768: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

000945: *Jul 22 06:48:48.768:  cc_get_feature_vsa count is 1

000946: *Jul 22 06:48:48.768: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

000947: *Jul 22 06:48:48.768: :FEATURE_VSA attributes are: feature_name:0,feature_time:1262796424,feature_id:7226

000948: *Jul 22 06:48:48.768: //7226/80DA37FC0A00/CCAPI/cc_api_call_setup_ind_common:

   Set Up Event Sent;

   Call Info(Calling Number=9567958888(TON=National, NPI=National, Screening=User, Passed, Presentation=Allowed),

   Called Number=19566558888(TON=Unknown, NPI=Unknown))

000949: *Jul 22 06:48:48.772: //7226/80DA37FC0A00/CCAPI/cc_process_call_setup_ind:

   Event=0x4A6FE808

000950: *Jul 22 06:48:48.772: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

   Try with the demoted called number 19566558888

000951: *Jul 22 06:48:48.772: //7226/80DA37FC0A00/CCAPI/ccCallSetContext:

   Context=0x4E3BA760

000952: *Jul 22 06:48:48.776: //7226/80DA37FC0A00/CCAPI/cc_process_call_setup_ind:

   >>>>CCAPI handed cid 7226 with tag 1 to app "_ManagedAppProcess_Default"

000953: *Jul 22 06:48:48.776: //7226/80DA37FC0A00/CCAPI/ccCallProceeding:

   Progress Indication=NULL(0)

000954: *Jul 22 06:48:48.780: //7226/80DA37FC0A00/CCAPI/ccCallSetupRequest:

   Destination=, Calling IE Present=TRUE, Mode=0,

   Outgoing Dial-peer=11, Params=0x4E3BCF00, Progress Indication=NULL(0)

000955: *Jul 22 06:48:48.780: //7226/80DA37FC0A00/CCAPI/ccCheckClipClir:

   In: Calling Number=9567958888(TON=National, NPI=National, Screening=User, Passed, Presentation=Allowed)

000956: *Jul 22 06:48:48.780: //7226/80DA37FC0A00/CCAPI/ccCheckClipClir:

   Out: Calling Number=9567958888(TON=National, NPI=National, Screening=User, Passed, Presentation=Allowed)

000957: *Jul 22 06:48:48.780: //7226/80DA37FC0A00/CCAPI/ccCallSetupRequest:

   Destination Pattern=1[2-9]..[2-9]......, Called Number=19566558888, Digit Strip=TRUE

000958: *Jul 22 06:48:48.780: //7226/80DA37FC0A00/CCAPI/ccCallSetupRequest:

   Calling Number=9567958888(TON=National, NPI=National, Screening=User, Passed, Presentation=Allowed),

   Called Number=19566558888(TON=Unknown, NPI=Unknown),

   Redirect Number=, Display Info=

   Account Number=9567958888, Final Destination Flag=TRUE,

   Guid=80DA37FC-1208-91E2-0A00-66020A0A4271, Outgoing Dial-peer=11

000959: *Jul 22 06:48:48.784: //7226/80DA37FC0A00/CCAPI/cc_api_display_ie_subfields:

   ccCallSetupRequest:

   cisco-username=9567958888

   ----- ccCallInfo IE subfields -----

   cisco-ani=9567958888

   cisco-anitype=2

   cisco-aniplan=8

   cisco-anipi=0

   cisco-anisi=1

   dest=19566558888

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=-1

   cisco-rdnplan=-1

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

000960: *Jul 22 06:48:48.784: //7226/80DA37FC0A00/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0x4DD6D08C, Interface Type=6, Destination=, Mode=0x0,

   Call Params(Calling Number=9567958888,(Calling Name=)(TON=National, NPI=National, Screening=User, Passed, Presentation=Allowed),

   Called Number=19566558888(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=11, Call Count On=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)

000961: *Jul 22 06:48:48.784: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

000962: *Jul 22 06:48:48.784: :cc_get_feature_vsa malloc success

000963: *Jul 22 06:48:48.784: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

000964: *Jul 22 06:48:48.784:  cc_get_feature_vsa count is 2

000965: *Jul 22 06:48:48.784: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

000966: *Jul 22 06:48:48.784: :FEATURE_VSA attributes are: feature_name:0,feature_time:1262792392,feature_id:7227

000967: *Jul 22 06:48:48.784: //7227/80DA37FC0A00/CCAPI/ccIFCallSetupRequestPrivate:

   SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1

000968: *Jul 22 06:48:48.784: //7227/80DA37FC0A00/CCAPI/ccCallSetContext:

   Context=0x4E3BCEB0

000969: *Jul 22 06:48:48.784: //7226/80DA37FC0A00/CCAPI/ccSaveDialpeerTag:

   Outgoing Dial-peer=11

000970: *Jul 22 06:48:48.844: //7227/80DA37FC0A00/CCAPI/cc_api_call_proceeding:

   Interface=0x4DD6D08C, Progress Indication=NULL(0)

000971: *Jul 22 06:48:50.056: //7227/80DA37FC0A00/CCAPI/cc_api_call_cut_progress:

   Interface=0x4DD6D08C, Progress Indication=NOT END TO END ISDN(1), Signal Indication=INTERCEPT(2),

   Cause Value=0

000972: *Jul 22 06:48:50.060: //7227/80DA37FC0A00/CCAPI/cc_api_call_cut_progress:

   Call Entry(Responsed=TRUE)

000973: *Jul 22 06:48:50.060: //7226/80DA37FC0A00/CCAPI/ccCallCutProgress:

   Progress Indication=NOT END TO END ISDN(1), Signal Indication=INTERCEPT(2), Cause Value=0

   Voice Call Send Alert=TRUE, Call Entry(Alert Sent=FALSE)

000974: *Jul 22 06:48:50.060: //7226/80DA37FC0A00/CCAPI/ccCallCutProgress:

   Call CallAlert;

   Call Entry(Responsed=TRUE)

000975: *Jul 22 06:48:50.060: //7226/80DA37FC0A00/CCAPI/ccCallAlert:

   Progress Indication=NOT END TO END ISDN(1), Signal Indication=INTERCEPT(2)

000976: *Jul 22 06:48:50.060: //7226/80DA37FC0A00/CCAPI/ccCallAlert:

   Call Entry(Responsed=TRUE, Alert Sent=TRUE)

000977: *Jul 22 06:48:50.060: //7227/80DA37FC0A00/CCAPI/cc_api_get_called_ccm_detected:

   CallInfo(ccm detected=0)

000978: *Jul 22 06:48:50.060: //7226/80DA37FC0A00/CCAPI/ccConferenceCreate:

   (confID=0x487096FC, callID1=0x1C3A, gcid=0-0-0-0, tag=0x0)

000979: *Jul 22 06:48:50.060: //7227/80DA37FC0A00/CCAPI/ccConferenceCreate:

   (confID=0x487096FC, callID2=0x1C3B, gcid=0-0-0-0, tag=0x0)

000980: *Jul 22 06:48:50.060: //7226/80DA37FC0A00/CCAPI/ccConferenceCreate:

   Conference Id=0x487096FC, Call Id1=7226, Call Id2=7227, Tag=0x0

000981: *Jul 22 06:48:50.060: //7226/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:

000982: *Jul 22 06:48:50.060: cc_api_get_xcode_stream : 4682

000983: *Jul 22 06:48:50.060: //7226/80DA37FC0A00/CCAPI/cc_api_bridge_done:

   Conference Id=0xE1F, Source Interface=0x49BF0FD8, Source Call Id=7226,

   Destination Call Id=7227, Disposition=0x0, Tag=0x0

000984: *Jul 22 06:48:50.060: //7227/80DA37FC0A00/CCAPI/cc_api_bridge_done:

   Conference Id=0xE1F, Source Interface=0x4DD6D08C, Source Call Id=7227,

   Destination Call Id=7226, Disposition=0x0, Tag=0xFFFFFFFF

000985: *Jul 22 06:48:50.060: //7226/80DA37FC0A00/CCAPI/cc_generic_bridge_done:

   Conference Id=0xE1F, Source Interface=0x4DD6D08C, Source Call Id=7227,

   Destination Call Id=7226, Disposition=0x0, Tag=0xFFFFFFFF

000986: *Jul 22 06:48:50.060: //7226/80DA37FC0A00/CCAPI/ccConferenceCreate:

   Call Entry(Conference Id=0xE1F, Destination Call Id=7227)

000987: *Jul 22 06:48:50.060: //7227/80DA37FC0A00/CCAPI/ccConferenceCreate:

   Call Entry(Conference Id=0xE1F, Destination Call Id=7226)

000988: *Jul 22 06:48:50.064: //7227/80DA37FC0A00/CCAPI/cc_api_caps_ind:

   Destination Interface=0x49BF0FD8, Destination Call Id=7226, Source Call Id=7227,

   Caps(Codec=0x1, Fax Rate=0x1, Vad=0x1,

   Modem=0x2, Codec Bytes=20, Signal Type=3)

000989: *Jul 22 06:48:50.064: //7227/80DA37FC0A00/CCAPI/cc_api_caps_ind:

   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),

   Playout Max=1000(ms), Fax Nom=300(ms))

000990: *Jul 22 06:48:50.064: //7226/80DA37FC0A00/CCAPI/ccCallNotify:

   Data Bitmask=0x7, Call Id=7226

000991: *Jul 22 06:48:50.064: //7227/80DA37FC0A00/CCAPI/cc_api_get_called_ccm_detected:

   CallInfo(ccm detected=0)

000992: *Jul 22 06:48:50.064: //7226/80DA37FC0A00/CCAPI/cc_api_get_delay_xport:

   CallInfo(delay xport=FALSE)

000993: *Jul 22 06:48:50.068: //7226/80DA37FC0A00/CCAPI/cc_process_notify_bridge_done:

   Conference Id=0xE1F, Call Id1=7226, Call Id2=7227

000994: *Jul 22 06:48:50.088: //7226/80DA37FC0A00/CCAPI/cc_api_caps_ind:

   Destination Interface=0x4DD6D08C, Destination Call Id=7227, Source Call Id=7226,

   Caps(Codec=0x4, Fax Rate=0x2, Vad=0x1,

   Modem=0x0, Codec Bytes=20, Signal Type=2)

000995: *Jul 22 06:48:50.088: //7226/80DA37FC0A00/CCAPI/cc_api_caps_ind:

   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),

   Playout Max=1000(ms), Fax Nom=300(ms))

000996: *Jul 22 06:48:50.088: //7226/80DA37FC0A00/CCAPI/cc_api_caps_ack:

   Destination Interface=0x4DD6D08C, Destination Call Id=7227, Source Call Id=7226,

   Caps(Codec=g729r8(0x4), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),

   Modem=OFF(0x0), Codec Bytes=20, Signal Type=2, Seq Num Start=1016)

000997: *Jul 22 06:48:50.088: //7227/80DA37FC0A00/CCAPI/cc_api_caps_ack:

   Destination Interface=0x49BF0FD8, Destination Call Id=7226, Source Call Id=7227,

   Caps(Codec=g729r8(0x4), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),

   Modem=OFF(0x0), Codec Bytes=20, Signal Type=2, Seq Num Start=1016)

000998: *Jul 22 06:48:50.092: //7227/80DA37FC0A00/CCAPI/cc_api_voice_mode_event:

   Call Id=7227

000999: *Jul 22 06:48:50.092: //7227/80DA37FC0A00/CCAPI/cc_api_voice_mode_event:

   Call Entry(Context=0x4E3BCEB0)

GCHC_CENTRAL_2821#

GCHC_CENTRAL_2821#

GCHC_CENTRAL_2821#

GCHC_CENTRAL_2821#

Beginner

unable to make outbound calls. incoming works

Hi,

Sorry for the late reply. Can you post here the configuration for Dial-peer 1(incoming dialpeer) and Dial-peer 11(outgoing dialpeer)? Also, I can see that G729 is still being used by the ougoing call leg

Destination Interface=0x49BF0FD8, Destination Call Id=7226, Source Call Id=7227,

   Caps(Codec=g729r8(0x4), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),

I dont see any disconnect message on the logs. please include all of it.

if its ok, please let us know the show run.

thanks!

Beginner

unable to make outbound calls. incoming works

Thanks everyone! It looks like after some problems, everything is working! It looks like csim wasn't working like it did on the other gateways but its working now!

I'm not sure who to give the correct answer to though. All three of you were great.

Beginner

Re: unable to make outbound calls. incoming works

Hi Jomar050485

It looks like that you have solved this issue? My question will be how did you do it, I am having the same problem over here I got HQ router which is controlled by MGCP and is registered. I can receive call from the PSTN but can't make calls out to the PSTN, I got the same debug as you have posted. I have tried all the possible solution which you have received from the guy's who were assisting you that time. Can you please post your current config in this forum I have spend couple of days and still haven't reached to a solution. I made call from the router using csim this doesn't help as well because SSH does not support csim. Your assistance will be appreciated... over to you

Gengad

Beginner

Re: unable to make outbound calls. incoming works

Hello Abdulrazak,

We are slightly different, I was using H323. You are using MGCP. Are your calls reaching the gateway?

Beginner

Re: unable to make outbound calls. incoming works

OO

I am using MGCP yes debug shows calls are coming to both from MGW router to the PSTN, but it disconnects it self straight away. Call-Pattern is fine because we are already getting call coming in from debug. is it to do with the dial-peer of the PSTN. I am using CME for my PSTN using back to back xover RJ48 cable E1 card PSTN is internal. I am seeing traffic coming in to both of my routers.

Thanks 

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