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Unable to Upload Announcements in UCM 11

Alexey Menshenin
Level 1
Level 1

ā€Ž09-27-2016 10:34 PM - edited ā€Ž03-17-2019 08:12 AM

Hello! I try upload custom announcement wav file in ucm 11. But get error.

"The .wav file could not be translated by the Audio Translator Application"
3 people had this problem
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Aseem Anand
Cisco Employee
Cisco Employee

ā€Ž09-27-2016 10:41 PM

Hi,

There were a couple of bugs opened for this

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuo54948/?referring_site=bugquickviewredir

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCua90744

You will have to open up a TAC case and will have to change the permissions for the directory where it gets uploaded to,  from the root account.

Aseem

(Please rate if useful)

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