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unallocated number

Pawan Arora
Level 1
Level 1

Hi ,

I am facing issue with my outgoing calls, i have configured mgcp on the remote location with my call manager 8.6.

I am unable to dial outgoing number but my incoming numbers are working fine. Please help me on this.Please find below the debug isdn q931 and debug voice ccapi in out output from the mgcp gateway.

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2012.07.15 16:56:12 =~=~=~=~=~=~=~=~=~=~=~=

isdn q931

debug isdn q931 is        ON.

COLRouter_01#debug voice cc

COLRouter_01#debug voice ccapi ino

COLRouter_01#debug voice ccapi inout

voip ccapi inout debugging is on

COLRouter_01#

Jul 15 11:26:34.501: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0x49302BC4, Interface Type=6, Destination=, Mode=0x9,

   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

   Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=D000000002ef20a0000000F500000004)

Jul 15 11:26:34.501: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 15 11:26:34.501: :cc_get_feature_vsa malloc success

Jul 15 11:26:34.501: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 15 11:26:34.501:  cc_get_feature_vsa count is 1

Jul 15 11:26:34.505: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 15 11:26:34.505: :FEATURE_VSA attributes are: feature_name:0,feature_time:1250622536,feature_id:61269

Jul 15 11:26:34.505: //61274/C4A19212B312/CCAPI/ccIFCallSetupRequestPrivate:

   SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1

Jul 15 11:26:34.505: //61274/C4A19212B312/CCAPI/ccCallSetContext:

   Context=0x4913D7A8

Jul 15 11:26:34.505: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0x48616C94, Interface Type=9, Destination=0.0.0.0, Mode=0x9,

   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

   Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=TRUE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=D000000002ef20a0000000F500000004)

Jul 15 11:26:34.505: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 15 11:26:34.505: :cc_get_feature_vsa malloc success

Jul 15 11:26:34.505: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 15 11:26:34.505:  cc_get_feature_vsa count is 2

Jul 15 11:26:34.505: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 15 11:26:34.505: :FEATURE_VSA attributes are: feature_name:0,feature_time:1250622312,feature_id:61270

Jul 15 11:26:34.505: //61275/C4A19212B312/CCAPI/ccIFCallSetupRequestPrivate:

   SPI Call Setup Request Is Success; Interface Type=9, FlowMode=1

Jul 15 11:26:34.505: //61275/C4A19212B312/CCAPI/ccCallSetContext:

   Context=0x4913C308

Jul 15 11:26:34.509: //61275/C4A19212B312/CCAPI/cc_api_call_connected:

   Interface=0x48616C94, Data Bitmask=0x0, Progress Indication=NULL(0),

   Connection Handle=0

Jul 15 11:26:34.509: //61275/C4A19212B312/CCAPI/cc_api_call_connected:

   Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)

Jul 15 11:26:34.509: //61274/C4A19212B312/CCAPI/cc_api_call_proceeding:

   Interface=0x49302BC4, Progress Indication=NULL(0)

Jul 15 11:26:34.509: //61274/C4A19212B312/CCAPI/cc_api_call_connected:

   Interface=0x49302BC4, Data Bitmask=0x1, Progress Indication=DESTINATION IS NON ISDN(2),

   Connection Handle=0

Jul 15 11:26:34.509: //61274/C4A19212B312/CCAPI/cc_api_call_connected:

   Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)

Jul 15 11:26:34.513: //61274/C4A19212B312/CCAPI/ccCallModify:

   Nominator=0x1000, Params=0x49199020, Call Id=61274

Jul 15 11:26:34.513: //61274/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:

   (callID=0xEF5A, digit_event=0x1, enable=TRUE, consume=FALSE)

Jul 15 11:26:34.513: //61274/C4A19212B312/CCAPI/ccCallReportDigits:

   Enabled=TRUE, Call Id=61274

Jul 15 11:26:34.513: //61274/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:

   (vdbPtr=0x49302BC4, callID=0xEF5A, disp=0, digit_event=0x1, enable=TRUE, consume=FALSE)

Jul 15 11:26:34.513: //61274/C4A19212B312/CCAPI/cc_api_call_report_digits_done:

   Enabled=TRUE, Disposition=0x0, Interface=0x49302BC4, Call Id=61274

Jul 15 11:26:34.513: //61274/C4A19212B312/CCAPI/cc_api_call_report_digits_done:

   Call Entry(Initial Digit Timeout=15000(ms), Inter Digit Timeout=10000(ms))

Jul 15 11:26:34.513: //61274/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:

   (confID=0x49199234, callID1=0xEF5A, callID2=0xEF5B, tag=0x0)

Jul 15 11:26:34.513: //61274/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:

   (confID=0x49199234, callID1=0xEF5A, gcid=0-0-0-0, tag=0x0)

Jul 15 11:26:34.513: //61275/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:

   (confID=0x49199234, callID2=0xEF5B, gcid=0-0-0-0, tag=0x0)

Jul 15 11:26:34.513: //61274/C4A19212B312/CCAPI/ccConferenceCreate:

   Conference Id=0x49199234, Call Id1=61274, Call Id2=61275, Tag=0x0

Jul 15 11:26:34.513: //61274/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:

   Conference Id=0x7894, Source Interface=0x49302BC4, Source Call Id=61274,

   Destination Call Id=61275, Disposition=0x0, Tag=0xFFFFFFFF

Jul 15 11:26:34.513: //61275/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:

   Conference Id=0x7894, Source Interface=0x48616C94, Source Call Id=61275,

   Destination Call Id=61274, Disposition=0x0, Tag=0x0

Jul 15 11:26:34.513: //61274/C4A19212B312/CCAPI/cc_generic_bridge_done:

   Conference Id=0x7894, Source Interface=0x48616C94, Source Call Id=61275,

   Destination Call Id=61274, Disposition=0x0, Tag=0x0

Jul 15 11:26:34.513: //61274/C4A19212B312/CCAPI/ccConferenceCreate:

   Call Entry(Conference Id=0x7894, Destination Call Id=61275)

Jul 15 11:26:34.513: //61275/C4A19212B312/CCAPI/ccConferenceCreate:

   Call Entry(Conference Id=0x7894, Destination Call Id=61274)

Jul 15 11:26:34.513: //61274/C4A19212B312/CCAPI/cc_api_caps_ind:

   Destination Interface=0x48616C94, Destination Call Id=61275, Source Call Id=61274,

   Caps(Codec=0x1, Fax Rate=0x1, Vad=0x1,

   Modem=0x2, Codec Bytes=20, Signal Type=3)

Jul 15 11:26:34.513: //61274/C4A19212B312/CCAPI/cc_api_caps_ind:

   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),

   Playout Max=1000(ms), Fax Nom=300(ms))

Jul 15 11:26:34.513: //61275/C4A19212B312/CCAPI/cc_api_caps_ind:

   Destination Interface=0x49302BC4, Destination Call Id=61274, Source Call Id=61275,

   Caps(Codec=0x1, Fax Rate=0x2, Vad=0x1,

   Modem=0x2, Codec Bytes=160, Signal Type=2)

Jul 15 11:26:34.513: //61275/C4A19212B312/CCAPI/cc_api_caps_ind:

   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),

   Playout Max=1000(ms), Fax Nom=300(ms))

Jul 15 11:26:34.513: //61275/C4A19212B312/CCAPI/cc_api_caps_ack:

   Destination Interface=0x49302BC4, Destination Call Id=61274, Source Call Id=61275,

   Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),

   Modem=ON(0x2), Codec Bytes=160, Signal Type=2, Seq Num Start=758)

Jul 15 11:26:34.513: //61274/C4A19212B312/CCAPI/cc_api_caps_ack:

   Destination Interface=0x48616C94, Destination Call Id=61275, Source Call Id=61274,

   Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),

   Modem=ON(0x2), Codec Bytes=160, Signal Type=2, Seq Num Start=758)

Jul 15 11:26:34.517: //61274/C4A19212B312/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x49302BC4, Call Id=61274

Jul 15 11:26:34.517: //61274/C4A19212B312/CCAPI/cc_process_notify_bridge_done:

   Conference Id=0x7894, Call Id1=61274, Call Id2=61275

Jul 15 11:26:34.537: //61274/C4A19212B312/CCAPI/cc_api_voice_mode_event:

   Call Id=61274

Jul 15 11:26:34.537: //61274/C4A19212B312/CCAPI/cc_api_voice_mode_event:

   Call Entry(Context=0x4913D7A8)

Jul 15 11:26:34.541: //61274/C4A19212B312/CCAPI/ccSetDigitTimeouts:

   Initial Digit Timeout=4000(ms), Inter Digit Timeout=4000(ms)

Jul 15 11:26:34.541: //61274/C4A19212B312/CCAPI/ccSetDigitTimeouts:

   Call Entry(Inter Digit Timeout=4000(ms), Initial Digit Timeout=4000(ms))

Jul 15 11:26:34.541: //61274/C4A19212B312/CCAPI/ccRestartDigitTimeoutMsec:

   Digit Timeout=0, Call Id=61274

Jul 15 11:26:34.541: //61274/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:

   (callID=0xEF5A, digit_event=0x1, enable=TRUE, consume=FALSE)

Jul 15 11:26:34.541: //61274/C4A19212B312/CCAPI/ccCallReportDigits:

   Enabled=TRUE, Call Id=61274

Jul 15 11:26:34.541: //61274/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:

   (vdbPtr=0x49302BC4, callID=0xEF5A, disp=0, digit_event=0x1, enable=TRUE, consume=FALSE)

Jul 15 11:26:34.541: //61274/C4A19212B312/CCAPI/cc_api_call_report_digits_done:

   Enabled=TRUE, Disposition=0x0, Interface=0x49302BC4, Call Id=61274

Jul 15 11:26:34.541: //61274/C4A19212B312/CCAPI/cc_api_call_report_digits_done:

   Call Entry(Initial Digit Timeout=4000(ms), Inter Digit Timeout=4000(ms))

Jul 15 11:26:34.625: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8  callref = 0x0004

    Sending Complete

    Bearer Capability i = 0x8090A3

        Standard = CCITT

        Transfer Capability = Speech 

        Transfer Mode = Circuit

        Transfer Rate = 64 kbit/s

    Channel ID i = 0xA98381

        Exclusive, Channel 1

    Calling Party Number i = 0x0081, '117487021'

        Plan:Unknown, Type:Unknown

    Called Party Number i = 0x80, '0112977185'

        Plan:Unknown, Type:Unknown

Jul 15 11:26:34.645: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x8004

    Channel ID i = 0xA98381

        Exclusive, Channel 1

Jul 15 11:26:34.717: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x8004

    Cause i = 0x8081 - Unallocated/unassigned number

Jul 15 11:26:34.769: //61274/C4A19212B312/CCAPI/ccCallModifyExtended:

   Nominator=0x49198F58, Params=0x491981A8, Call Id=61274

Jul 15 11:26:34.769: //61275/C4A19212B312/CCAPI/ccCallModify:

   Nominator=0x18E30, Params=0x491983A8, Call Id=61275

Jul 15 11:26:34.769: //61274/C4A19212B312/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x49302BC4, Call Id=61274

Jul 15 11:26:34.769: //61275/C4A19212B312/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x48616C94, Call Id=61275

Jul 15 11:26:34.853: //61274/C4A19212B312/CCAPI/ccCallModifyExtended:

   Nominator=0x49198F58, Params=0x491981A8, Call Id=61274

Jul 15 11:26:34.853: //61275/C4A19212B312/CCAPI/ccCallModify:

   Nominator=0x800, Params=0x491983A8, Call Id=61275

Jul 15 11:26:34.853: //61274/C4A19212B312/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x49302BC4, Call Id=61274

Jul 15 11:26:34.857: //61275/C4A19212B312/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x48616C94, Call Id=61275

Jul 15 11:26:34.937: //61274/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:

   (callID=0xEF5A, digit_event=0x0, enable=FALSE, consume=FALSE)

Jul 15 11:26:34.937: //61274/C4A19212B312/CCAPI/ccCallReportDigits:

   Enabled=TRUE, Call Id=61274

Jul 15 11:26:34.937: //61274/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:

   (vdbPtr=0x49302BC4, callID=0xEF5A, disp=0, digit_event=0x0, enable=FALSE, consume=FALSE)

Jul 15 11:26:34.937: //61274/C4A19212B312/CCAPI/cc_api_call_report_digits_done:

   Enabled=TRUE, Disposition=0x0, Interface=0x49302BC4, Call Id=61274

Jul 15 11:26:34.937: //61274/C4A19212B312/CCAPI/cc_api_call_report_digits_done:

   Call Entry(Initial Digit Timeout=4000(ms), Inter Digit Timeout=4000(ms))

Jul 15 11:26:34.937: //61275/C4A19212B312/CCAPI/ccGetCallStatistics:

   Call Stats=0x4B2A2DBC, Call Id=61275

Jul 15 11:26:34.937: //61274/C4A19212B312/CCAPI/ccConferenceDestroy:

   Conference Id=0x7894, Tag=0x0

Jul 15 11:26:34.937: //61274/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:

   Conference Id=0x7894, Source Interface=0x49302BC4, Source Call Id=61274,

   Destination Call Id=61275, Disposition=0x0, Tag=0x0

Jul 15 11:26:34.937: //61275/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:

   Conference Id=0x7894, Source Interface=0x48616C94, Source Call Id=61275,

   Destination Call Id=61274, Disposition=0x0, Tag=0x0

Jul 15 11:26:34.937: //61274/C4A19212B312/CCAPI/cc_generic_bridge_done:

   Conference Id=0x7894, Source Interface=0x48616C94, Source Call Id=61275,

   Destination Call Id=61274, Disposition=0x0, Tag=0x0

Jul 15 11:26:34.941: //61274/C4A19212B312/CCAPI/ccCallDisconnect:

   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

Jul 15 11:26:34.941: //61274/C4A19212B312/CCAPI/ccCallDisconnect:

   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)

Jul 15 11:26:34.941: //61274/C4A19212B312/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

Jul 15 11:26:34.941: //61275/C4A19212B312/CCAPI/ccCallDisconnect:

   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

Jul 15 11:26:34.941: //61275/C4A19212B312/CCAPI/ccCallDisconnect:

   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)

Jul 15 11:26:34.949: //61275/C4A19212B312/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x48616C94, Tag=0x0, Call Id=61275,

   Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)

Jul 15 11:26:34.949: //61275/C4A19212B312/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

Jul 15 11:26:34.949: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jul 15 11:26:34.949: :cc_free_feature_vsa freeing 4A8AFB60

Jul 15 11:26:34.949: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jul 15 11:26:34.949:  vsacount in free is 1

Jul 15 11:26:34.953: //61274/C4A19212B312/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x49302BC4, Tag=0x0, Call Id=61274,

   Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)

Jul 15 11:26:34.953: //61274/C4A19212B312/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

Jul 15 11:26:34.953: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jul 15 11:26:34.953: :cc_free_feature_vsa freeing 4A8AFC40

Jul 15 11:26:34.953: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jul 15 11:26:34.953:  vsacount in free is 0

Jul 15 11:26:35.033: ISDN Se0/0/0:15 Q931: TX -> RELEASE pd = 8  callref = 0x0004

Jul 15 11:26:35.037: ISDN Se0/0/0:15 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x8004u all

All possible debugging has been turned off

COLRouter_01#term no mon

COLRouter_01#

Regards,

Pawan Arora

21 Replies 21

rofallar
Cisco Employee
Cisco Employee

Judging by these ISDN messages it looks like all your routing is correct as the call is making it to and going out the local gw but the carrier does not like the dialed number you are sending them. Have you tried it without the national dialing access code and the city number (so drop the leading 0 11) since this is a local call.

Sent from Cisco Technical Support iPhone App

rofallar
Cisco Employee
Cisco Employee

Also have you been able to complete outbound calls to any other destinations out this trunk like LD or International.

Sent from Cisco Technical Support iPhone App

i have tried to do the same with different route pattern and got the same

COLRouter_01#

Jul 15 13:28:00.681: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0x4944AD74, Interface Type=6, Destination=, Mode=0x9,

   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

   Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=D000000002ef220b000000F500000007)

Jul 15 13:28:00.681: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 15 13:28:00.681: :cc_get_feature_vsa malloc success

Jul 15 13:28:00.681: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 15 13:28:00.681:  cc_get_feature_vsa count is 1

Jul 15 13:28:00.681: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 15 13:28:00.681: :FEATURE_VSA attributes are: feature_name:0,feature_time:1227604808,feature_id:17

Jul 15 13:28:00.681: //17/BB87D50D800A/CCAPI/ccIFCallSetupRequestPrivate:

   SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1

Jul 15 13:28:00.681: //17/BB87D50D800A/CCAPI/ccCallSetContext:

   Context=0x49B629A0

Jul 15 13:28:00.681: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0x486D4D54, Interface Type=9, Destination=0.0.0.0, Mode=0x9,

   Call Params(Calling Number=,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

   Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

   Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=TRUE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=D000000002ef220b000000F500000007)

Jul 15 13:28:00.681: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 15 13:28:00.681: :cc_get_feature_vsa malloc success

Jul 15 13:28:00.681: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 15 13:28:00.681:  cc_get_feature_vsa count is 2

Jul 15 13:28:00.681: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Jul 15 13:28:00.681: :FEATURE_VSA attributes are: feature_name:0,feature_time:1227604584,feature_id:18

Jul 15 13:28:00.685: //18/BB87D50D800A/CCAPI/ccIFCallSetupRequestPrivate:

   SPI Call Setup Request Is Success; Interface Type=9, FlowMode=1

Jul 15 13:28:00.685: //18/BB87D50D800A/CCAPI/ccCallSetContext:

   Context=0x49B61500

Jul 15 13:28:00.685: //18/BB87D50D800A/CCAPI/cc_api_call_connected:

   Interface=0x486D4D54, Data Bitmask=0x0, Progress Indication=NULL(0),

   Connection Handle=0

Jul 15 13:28:00.685: //18/BB87D50D800A/CCAPI/cc_api_call_connected:

   Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)

Jul 15 13:28:00.685: //17/BB87D50D800A/CCAPI/cc_api_call_proceeding:

   Interface=0x4944AD74, Progress Indication=NULL(0)

Jul 15 13:28:00.689: //17/BB87D50D800A/CCAPI/cc_api_call_connected:

   Interface=0x4944AD74, Data Bitmask=0x1, Progress Indication=DESTINATION IS NON ISDN(2),

   Connection Handle=0

Jul 15 13:28:00.689: //17/BB87D50D800A/CCAPI/cc_api_call_connected:

   Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)

Jul 15 13:28:00.689: //17/BB87D50D800A/CCAPI/ccCallModify:

   Nominator=0x1000, Params=0x4997C5F8, Call Id=17

Jul 15 13:28:00.689: //17/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:

   (callID=0x11, digit_event=0x1, enable=TRUE, consume=FALSE)

Jul 15 13:28:00.689: //17/BB87D50D800A/CCAPI/ccCallReportDigits:

   Enabled=TRUE, Call Id=17

Jul 15 13:28:00.689: //17/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:

   (vdbPtr=0x4944AD74, callID=0x11, disp=0, digit_event=0x1, enable=TRUE, consume=FALSE)

Jul 15 13:28:00.689: //17/BB87D50D800A/CCAPI/cc_api_call_report_digits_done:

   Enabled=TRUE, Disposition=0x0, Interface=0x4944AD74, Call Id=17

Jul 15 13:28:00.689: //17/BB87D50D800A/CCAPI/cc_api_call_report_digits_done:

   Call Entry(Initial Digit Timeout=15000(ms), Inter Digit Timeout=10000(ms))

Jul 15 13:28:00.689: //17/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:

   (confID=0x4997C80C, callID1=0x11, callID2=0x12, tag=0x0)

Jul 15 13:28:00.689: //17/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:

   (confID=0x4997C80C, callID1=0x11, gcid=0-0-0-0, tag=0x0)

Jul 15 13:28:00.689: //18/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:

   (confID=0x4997C80C, callID2=0x12, gcid=0-0-0-0, tag=0x0)

Jul 15 13:28:00.689: //17/BB87D50D800A/CCAPI/ccConferenceCreate:

   Conference Id=0x4997C80C, Call Id1=17, Call Id2=18, Tag=0x0

Jul 15 13:28:00.689: //17/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:

   Conference Id=0x9, Source Interface=0x4944AD74, Source Call Id=17,

   Destination Call Id=18, Disposition=0x0, Tag=0xFFFFFFFF

Jul 15 13:28:00.689: //18/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:

   Conference Id=0x9, Source Interface=0x486D4D54, Source Call Id=18,

   Destination Call Id=17, Disposition=0x0, Tag=0x0

Jul 15 13:28:00.689: //17/BB87D50D800A/CCAPI/cc_generic_bridge_done:

   Conference Id=0x9, Source Interface=0x486D4D54, Source Call Id=18,

   Destination Call Id=17, Disposition=0x0, Tag=0x0

Jul 15 13:28:00.689: //17/BB87D50D800A/CCAPI/ccConferenceCreate:

   Call Entry(Conference Id=0x9, Destination Call Id=18)

Jul 15 13:28:00.689: //18/BB87D50D800A/CCAPI/ccConferenceCreate:

   Call Entry(Conference Id=0x9, Destination Call Id=17)

Jul 15 13:28:00.689: //17/BB87D50D800A/CCAPI/cc_api_caps_ind:

   Destination Interface=0x486D4D54, Destination Call Id=18, Source Call Id=17,

   Caps(Codec=0x1, Fax Rate=0x1, Vad=0x1,

   Modem=0x2, Codec Bytes=20, Signal Type=3)

Jul 15 13:28:00.689: //17/BB87D50D800A/CCAPI/cc_api_caps_ind:

   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),

   Playout Max=1000(ms), Fax Nom=300(ms))

Jul 15 13:28:00.693: //18/BB87D50D800A/CCAPI/cc_api_caps_ind:

   Destination Interface=0x4944AD74, Destination Call Id=17, Source Call Id=18,

   Caps(Codec=0x1, Fax Rate=0x2, Vad=0x1,

   Modem=0x2, Codec Bytes=160, Signal Type=2)

Jul 15 13:28:00.693: //18/BB87D50D800A/CCAPI/cc_api_caps_ind:

   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),

   Playout Max=1000(ms), Fax Nom=300(ms))

Jul 15 13:28:00.693: //18/BB87D50D800A/CCAPI/cc_api_caps_ack:

   Destination Interface=0x4944AD74, Destination Call Id=17, Source Call Id=18,

   Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),

   Modem=ON(0x2), Codec Bytes=160, Signal Type=2, Seq Num Start=9971)

Jul 15 13:28:00.693: //17/BB87D50D800A/CCAPI/cc_api_caps_ack:

   Destination Interface=0x486D4D54, Destination Call Id=18, Source Call Id=17,

   Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),

   Modem=ON(0x2), Codec Bytes=160, Signal Type=2, Seq Num Start=9971)

Jul 15 13:28:00.693: //17/BB87D50D800A/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x4944AD74, Call Id=17

Jul 15 13:28:00.693: //17/BB87D50D800A/CCAPI/cc_process_notify_bridge_done:

   Conference Id=0x9, Call Id1=17, Call Id2=18

Jul 15 13:28:00.717: //17/BB87D50D800A/CCAPI/cc_api_voice_mode_event:

   Call Id=17

Jul 15 13:28:00.717: //17/BB87D50D800A/CCAPI/cc_api_voice_mode_event:

   Call Entry(Context=0x49B629A0)

Jul 15 13:28:00.717: //17/BB87D50D800A/CCAPI/ccSetDigitTimeouts:

   Initial Digit Timeout=4000(ms), Inter Digit Timeout=4000(ms)

Jul 15 13:28:00.717: //17/BB87D50D800A/CCAPI/ccSetDigitTimeouts:

   Call Entry(Inter Digit Timeout=4000(ms), Initial Digit Timeout=4000(ms))

Jul 15 13:28:00.717: //17/BB87D50D800A/CCAPI/ccRestartDigitTimeoutMsec:

   Digit Timeout=0, Call Id=17

Jul 15 13:28:00.717: //17/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:

   (callID=0x11, digit_event=0x1, enable=TRUE, consume=FALSE)

Jul 15 13:28:00.721: //17/BB87D50D800A/CCAPI/ccCallReportDigits:

   Enabled=TRUE, Call Id=17

Jul 15 13:28:00.721: //17/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:

   (vdbPtr=0x4944AD74, callID=0x11, disp=0, digit_event=0x1, enable=TRUE, consume=FALSE)

Jul 15 13:28:00.721: //17/BB87D50D800A/CCAPI/cc_api_call_report_digits_done:

   Enabled=TRUE, Disposition=0x0, Interface=0x4944AD74, Call Id=17

Jul 15 13:28:00.721: //17/BB87D50D800A/CCAPI/cc_api_call_report_digits_done:

   Call Entry(Initial Digit Timeout=4000(ms), Inter Digit Timeout=4000(ms))

Jul 15 13:28:00.801: ISDN Se0/0/0:15 Q931: TX -> SETUP pd = 8  callref = 0x0007

        Sending Complete

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98381

                Exclusive, Channel 1

        Calling Party Number i = 0x0081, '1021'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0x80, '2977185'

                Plan:Unknown, Type:Unknown

Jul 15 13:28:00.837: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x8007

        Channel ID i = 0xA98381

                Exclusive, Channel 1

Jul 15 13:28:00.913: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x8007

        Cause i = 0x8081 - Unallocated/unassigned number

Jul 15 13:28:00.957: //17/BB87D50D800A/CCAPI/ccCallModifyExtended:

   Nominator=0x4997C530, Params=0x4997B780, Call Id=17

Jul 15 13:28:00.957: //18/BB87D50D800A/CCAPI/ccCallModify:

   Nominator=0x18E30, Params=0x4997B980, Call Id=18

Jul 15 13:28:00.957: //17/BB87D50D800A/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x4944AD74, Call Id=17

Jul 15 13:28:00.957: //18/BB87D50D800A/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x486D4D54, Call Id=18

Jul 15 13:28:01.041: //17/BB87D50D800A/CCAPI/ccCallModifyExtended:

   Nominator=0x4997C530, Params=0x4997B780, Call Id=17

Jul 15 13:28:01.041: //18/BB87D50D800A/CCAPI/ccCallModify:

   Nominator=0x800, Params=0x4997B980, Call Id=18

Jul 15 13:28:01.041: //17/BB87D50D800A/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x4944AD74, Call Id=17

Jul 15 13:28:01.041: //18/BB87D50D800A/CCAPI/cc_api_call_modify_done:

   Result=0, Interface=0x486D4D54, Call Id=18

Jul 15 13:28:01.121: //17/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:

   (callID=0x11, digit_event=0x0, enable=FALSE, consume=FALSE)

Jul 15 13:28:01.121: //17/BB87D50D800A/CCAPI/ccCallReportDigits:

   Enabled=TRUE, Call Id=17

Jul 15 13:28:01.121: //17/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:

   (vdbPtr=0x4944AD74, callID=0x11, disp=0, digit_event=0x0, enable=FALSE, consume=FALSE)

Jul 15 13:28:01.121: //17/BB87D50D800A/CCAPI/cc_api_call_report_digits_done:

   Enabled=TRUE, Disposition=0x0, Interface=0x4944AD74, Call Id=17

Jul 15 13:28:01.121: //17/BB87D50D800A/CCAPI/cc_api_call_report_digits_done:

   Call Entry(Initial Digit Timeout=4000(ms), Inter Digit Timeout=4000(ms))

Jul 15 13:28:01.125: //18/BB87D50D800A/CCAPI/ccGetCallStatistics:

   Call Stats=0x49B727CC, Call Id=18

Jul 15 13:28:01.125: //17/BB87D50D800A/CCAPI/ccConferenceDestroy:

   Conference Id=0x9, Tag=0x0

Jul 15 13:28:01.125: //17/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:

   Conference Id=0x9, Source Interface=0x4944AD74, Source Call Id=17,

   Destination Call Id=18, Disposition=0x0, Tag=0x0

Jul 15 13:28:01.125: //18/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:

   Conference Id=0x9, Source Interface=0x486D4D54, Source Call Id=18,

   Destination Call Id=17, Disposition=0x0, Tag=0x0

Jul 15 13:28:01.125: //17/BB87D50D800A/CCAPI/cc_generic_bridge_done:

   Conference Id=0x9, Source Interface=0x486D4D54, Source Call Id=18,

   Destination Call Id=17, Disposition=0x0, Tag=0x0

Jul 15 13:28:01.125: //17/BB87D50D800A/CCAPI/ccCallDisconnect:

   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

Jul 15 13:28:01.125: //17/BB87D50D800A/CCAPI/ccCallDisconnect:

   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)

Jul 15 13:28:01.125: //17/BB87D50D800A/CCAPI/cc_api_get_transfer_info:

   Transfer Number Is Null

Jul 15 13:28:01.125: //18/BB87D50D800A/CCAPI/ccCallDisconnect:

   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

Jul 15 13:28:01.125: //18/BB87D50D800A/CCAPI/ccCallDisconnect:

   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)

Jul 15 13:28:01.141: //18/BB87D50D800A/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x486D4D54, Tag=0x0, Call Id=18,

   Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)

Jul 15 13:28:01.141: //18/BB87D50D800A/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

Jul 15 13:28:01.141: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jul 15 13:28:01.141: :cc_free_feature_vsa freeing 492BC260

Jul 15 13:28:01.141: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jul 15 13:28:01.141:  vsacount in free is 1

Jul 15 13:28:01.145: //17/BB87D50D800A/CCAPI/cc_api_call_disconnect_done:

   Disposition=0, Interface=0x4944AD74, Tag=0x0, Call Id=17,

   Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)

Jul 15 13:28:01.145: //17/BB87D50D800A/CCAPI/cc_api_call_disconnect_done:

   Call Disconnect Event Sent

Jul 15 13:28:01.145: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jul 15 13:28:01.145: :cc_free_feature_vsa freeing 492BC340

Jul 15 13:28:01.145: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Jul 15 13:28:01.145:  vsacount in free is 0

Jul 15 13:28:01.225: ISDN Se0/0/0:15 Q931: TX -> RELEASE pd = 8  callref = 0x0007

Jul 15 13:28:01.233: ISDN Se0/0/0:15 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x8007u all

All possible debugging has been turned off

COLRouter_01#term no mon

COLRouter_01#

NO. no calls are going out from this gateway

Pawan,

On your ISDN traces, ti shows that your telco provider is saying that you have called an incorrect number.,.

  Called Party Number i = 0x80, '0112977185'

        Plan:Unknown, Type:Unknown

Jul 15 11:26:34.645: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x8004

    Channel ID i = 0xA98381

        Exclusive, Channel 1

Jul 15 11:26:34.717: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x8004

    Cause i = 0x8081 - Unallocated/unassigned number

Called Party Number i = 0x80, '2977185'

                Plan:Unknown, Type:Unknown

Jul 15 13:28:00.837: ISDN Se0/0/0:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x8007

        Channel ID i = 0xA98381

                Exclusive, Channel 1

Jul 15 13:28:00.913: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x8007

        Cause i = 0x8081 - Unallocated/unassigned number

There is nothing wrong with your gateway or mgcp configuration because the calls are presented to your telco. They are disconnecting the call and the reason is that the number you have dialled does not exist.

You also need to ensure that the number you are dialling is correct..

is this number correct "2977185"  or "0112977185" (Can your telco route it..they are saying they cant)

Get in touch with them and ask why they are disconnecting your call. This is not a gateway's problem.

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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

Please rate all useful posts

rofallar
Cisco Employee
Cisco Employee

I would also try setting the plan and type to ISDN subscriber it's possible but rather unlikely the carrier requires it. You might have to call them and find out why they are rejecting your setup message.

Sent from Cisco Technical Support iPhone App

Hi Pawan Arora,

I got the same issue on our CUCM 8.6 and GW (C2951). If you have solution for this kind of issue, could you please help me.

Thanks,

Ayush