12-13-2017 09:35 PM - edited 03-17-2019 11:47 AM
Hello ,
I entered some DN's in Call touring-> Route Plan Report where i can see these DN configuration...
How ever these DN's are old & not configured on any UDP or Hardphone or soft phone...
Even when i search these DN on Device-> Phone -> Directory Number they are not found..
what are these DN's & how can i remove these from CUCM.
12-13-2017 10:44 PM
What does the column "Route Detail" tell you about these DNs on the Route Plan report.
Can you attach your route plan report as a file (on the top left side of the corresponding page there is the "View in File" option.
12-13-2017 10:58 PM
Hello,
Route Details is blank ..
below is what i am able to see on route plan
Pattern or URI | Route Filter Clause | Partition | Pattern Usage | Owning Object | Owning Object Partition | Cluster ID | Catalog Name | Route String | Device Name | Device Description |
85313560006 | PA-PG-SIN-Phones | Device | 85313560006 | PA-PG-SIN-Phones |
12-13-2017 11:47 PM
This DN is not assigned anywhere. That is why you do not find it at Device-> Phone -> Directory Number.
In the Route Plan Report, if you Find with "Unassigned DN" criteria, you will see on your unassigned DNs.
You can clear them if not needed.
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