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Unified messaging stopped working after the fail over.

Ajeya Shetty
Level 1
Level 1

Hello,

We have unity Conncction Version 8.5.1ES16.11900-16.

We have a publisher (Primary) and the subscriber (Secondory)

For some unkonwn reason failover occured and the the Subsciber became the primary. After theat Unified messaaging stopped working. All the tests where positive but the users were not getting the voicemail in their outlook.

We again changed the status and made pub as the primary and after that Unified messaging started working.

Can any1 please tell me why UM was not working when sub was the primary server.

Thank you advance.

Ajey Shetty

2 Replies 2

davrojas
Level 3
Level 3

Hello Ajeya,

This could be due to replication issues, additionaly check this bug:

https://tools.cisco.com/bugsearch/bug/CSCua45101/?reffering_site=dumpcr

-DRpeck

Hello David,

Thank you for the response.

I have gone trough the Bug, but it says this issue is with 9.0(1) realease. What we are using it

8.5.1ES16.11900-16.