Unity 4 Auto Attendant Configuration

Surendra Singh · ‎10-20-2014

Hi,

i never configured an Auto Attendant in Unity 4.0(4)SR1 to be exact.

Does anyone have a guide i can follow?

Thanks,

Surendra

Jaime Valencia · ‎10-20-2014

There are no guides for AA, the theory has always been the same in CUC and Unity across all versions, it's just call handlers and caller input.

HTH

java

if this helps, please rate

Surendra Singh · ‎10-20-2014

great thanks much. appreciate it.

i am familiar with the configuration for the later versions.

thanks again.

Surendra Singh · ‎10-21-2014

Hi,

One issue I am coming accross is that for the Caller Input in one of my Call handlers, I need to send the call to a Hunt Group, but there is no option for that.

i suspect there is a workaround for this. Can you assist?

Thanks,