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Unity 4.x / Exchange 2003 UnityMsgStoreSVC help

jeffrey-young
Level 1
Level 1

Have a user that built a new exchange 2003 server and migrated all of the mailboxes to this server.  UM is working, but the fax piece has been broken.  I have run the IP Fax Wizard and there are no errors returned.  I'm just not sure what i should be looking at.  The is it an issue with rights?  We did have to reset some of the rights for the Unity accounts and we may have missed something.

Thank you,

Jay

2 Replies 2

jeffrey-young
Level 1
Level 1

Just to add a little:

when i dial the fax number i receive fax tone but it fails.  I'm not sure where to look for any errors being reported....are there logs that i can take a look at?

I've taken a look at a few logs and don't see any errors....