Unity 7.0 and Exchange 2007 MWI issues

[Naveen Raj Janardhan]

We recently moved from Exchange 2003 to Exchange 2007 over the weekend. Since then, our MWI have failed to light up whenever there is an unheard voicemail. Can anyone please suggest or point me to the right document that will help me fix this Unity 7.0 MWI issue?

[Brandon Buffin]

Make sure Exchange is patched. There was an issue with MAPI that caused problems with MWI. This was fixed in update rollup 4 for Exchange 2007. See the following post.

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&topicID=.ee6c829&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc0560d

Hope this helps.

Brandon

[Naveen Raj Janardhan]

thanks for the info Brandon!!