Unity 8.5 version - Mailbox full

[Sam naik]

                   Hi Team,

We have unity connection 8.5 version and one account is full the mailbox size. We are not using unified messaging.

We have done relayed and wanted to know if there is any way to delete unread messages in bulk.

We tried to use web to access inbox but it's giving ability to delete message one-by- one only.

We have applied aging policy but it's only enabled for deleted message from deleted folder in some period.

Thanks

[Chris Deren]

No there is not easy way to delete all messages in bulk as far as I know, though on the message aging policy you can also create policy rule to move new messages to deleted folder after X number of days and then completely delete those messages after Y number of days.

HTH,

Chris

[Rob Huffman · Accepted solution]

Hi Somesh,

In addition to the info from  my buddy Chris (+5!) the best way with Unity Connection is

with the use of this excellent tool from the great suite of Unity Tools (use the ** reset" feature **).

Unity Connection Bulk User Delete   

For resetting users you have the option of emptying the mailbox, resetting greetings, deleting voice names,  resetting passwords, removing private lists and a number of other  options you may choose.  For installations where the user base “changes  over” frequently such as schools this may be a nicer option.  This  option is also allowed for CoRes installations since it does not involve  the removal of user objects from the Connection database.

http://www.ciscounitytools.com/Applications/CxN/BulkUserDelete/BulkUserDelete.html

Cheers!

Rob

"What you don't have you don't need it now"

- U2

[Sam naik]

Thank you Rob and Chris