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Beginner

Unity 9.1.2 - Media master

Hello,

Media master is not allowing me to "open file" the option is greyed out.  We are using the latest Java 8_51.  If anyone has encountered or has any troubleshooting steps please let me know.

 

Thanks,

AK

3 REPLIES 3
Beginner

This happens when there is no

This happens when there is no sound recording device present in the system (no microphone).

For some reason not only the recording button becomes inactive, but also the "Open file" option.

Cisco Employee

AK,

AK,

Try Audio Text manager and get rid of all these JAVA kind of issues which are always pain while working with Unity Connection

http://www.ciscounitytools.com/Applications/CxN/ATM/ATM.html

http://www.ciscounitytools.com/Applications/CxN/ATM/Help/ConnectionAudiotextManager.htm

Best part, this tool is supported by TAC as well

Regards

Deepak

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Beginner

Re: AK,

I know this is an old post, but I just encountered the same thing.  The fix for me was to change the "Record" drop-down to "Use Phone" and then the "Open File" option under options was no longer grayed out.  Makes no sense but it works!

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