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Unity 9X voice mail backup

Suchi
Level 1
Level 1

Hi,

I need to backup one voicemail account (voicemails) from unity 9x, this server is not in production & how do i backup only one account in an easiy way?

Thanks

2 Replies 2

Aseem Anand
Cisco Employee
Cisco Employee

Hi Suchi,

Refer to the link below:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/drs_administration/guide/8xcucdrsag.html

Step 7 Select the features to back up in the Select Features area. You must choose at least one feature.

Always choose to back up the following features:

Recorded greetings and voice names (CONNECTION_GREETINGS_VOICENAMES).

The database (CONNECTION_DATABASE).

Other Connection-specific data (CUC).

Backing up messages (CONNECTION_MESSAGES_<database name>) is optional.

Aseem

(Please rate if useful)

Jaime Valencia
Cisco Employee
Cisco Employee

You can use the message archiver from the unity tools to do that.

http://ciscounitytools.com/Applications/CxN/MessageArchiver/MessageArchiver.html

HTH

java

if this helps, please rate