Unity adding existing exchange user

[whanson]

What does it mean when you select import exchange user and when you get to the find a person in the domain and select you get page cannot be displayed?

[jbarcena]

What is your Unity version including SR or ES? you can see this in the GUSI output on the Tools Depot.

Try the following:

1. Go to Active Directory Users and Computers.

b. Select View > Advanced Features in order to see the Security tab in the

account properties.

c. Go to the OU and double-click on the user account to bring up the Properties page.

d. Click the Security tab.

e. Make sure that the Allow inheritable permissions from parent to propagate to this

object checkbox is checked.

f. Run Permissions Wizard to propagate the proper permissions to all the users.

2. Add the account the AvDSAD service is running under to the Domain Admins Group.

3. Restart the AvDsAd and AvdsGlobalcatalog service one by one

You could also use the Removesubscribersproperties (bunny killer).

[whanson]

Thanks for the suggestions. As it turns out I was able to determine the domain controllers that Unity is using and the one in question is no longer operational. Now I know what the problem is but have no idea at this point how to change it.