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Unity Con 8, Transfer after greeting.

Hi all.

Good Morning.

Please, could you help me with a problem.?

I am currenty using Unity Con 8, call handler for Auto attendart. And I want now to after the greeting is finished (just one time), It rings to the operator extension.

I already see many options after call greeting (the standart greeting). But it does not place a option for transfer to extension. However I can tranfer to an extension using the "Caller Input" menu, a user could press 0 to operator, but the administrator does not want this way, insteado he want that after hearing ont time the strandart greeting it tranfer to the operator extension.

Would you tell me how could I acomplish it?

Kind Regards.!

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Unity Con 8, Transfer after greeting.

If the operator has a Mailbox, you can do send to User with Mailbox.  If not, you can create a new auto-attendant with transfer rules set to transfer to the operator's extension.  You will then attempt transfer to that new auto attendant for the after greeting option.

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