Unity Connection 1.2 Distribution List

[e.giron]

Does anyone have any documentation on setting up a Distribution List in Connection 1.2, I setup the System Distribution List, added Members, but when I dial the number assigned to it it plays the default "Hello welcome to Cisco Unity Connection messaging" Instead of the Recorded Name?

[Marwan ALshawi]

this number only for managment

u need to creat a callhandler and give it number lets say 2000

and make the recepient of the CH as the distribution list you made in message section

now in you CCM creat a cti route point give the cti port a number as the callhandelr which in our example 2000

and check the check box of forwar all to voice mail and make sure to chose a voice mail profile

in the callhander put what ever greeting yu want this way the left message will go to all distribution list members

good luck

if helps rate

[e.giron]

Thanks, but it still plays - the Hello Welcom to Cisco Unity Connection messaging, from a touchstone phone you may dial an extension at any time. Not my recorded greeting? I even setup a Direct Routing Rule and to no avail? I have setup a CTI route point in Call Manager, with Forward all to VM checked and the VM Profile for Connection selected. In Unity Connection I have the same extension which is 2500 as the CTI Route Point as a Call Handler. The Call Handler has the message recipient as Mark Urgent and has the message recipient as the Distribution List, which is the only place I see I can assign the Distribution List.

[Marwan ALshawi · Accepted solution]

check the number of cti and calhander

u dont need any rule

this sounds unity not reconizing the number

check also the transfered otion in the call handler make send caller to greeting

[Bryan Wulfric]

Hi marwanshawi,

I'm experiencing the same problem. Is it because of the greetings setting in the call handler? In the section After Greetings, what is the correct option for configuring distribution list?

Thanks.