Solved: Unity Connection 7.1(3) Forwarding Non-VM User Calls to CM

Brian Carscadden · ‎11-10-2010

Vaguely remember setting this in Unity enterprise. I want to allow Unity to just attempt to forward calls to Communications Manager even if it doesn't have a matching Subscriber account DN.

Thanks in advance,

Brian

Rob Huffman · ‎11-10-2010

Hi Brian,

The setting you are looking for I think is called (under Call Handler Greeting);

Allow Transfers to Numbers Not Associated with Users or Call Handlers

Check out the description of this from Unity Master - Lindborg;

https://supportforums.cisco.com/message/3130257#3130257

Cheers!

Rob

View solution in original post

Rob Huffman · ‎11-10-2010

Hi Brian,

The setting you are looking for I think is called (under Call Handler Greeting);

Allow Transfers to Numbers Not Associated with Users or Call Handlers

Check out the description of this from Unity Master - Lindborg;

https://supportforums.cisco.com/message/3130257#3130257

Cheers!

Rob

Brian Carscadden · ‎11-11-2010

Rob to the rescue.

Thank you sir, once again.

Brian

Rob Huffman · ‎11-11-2010

Hey Brian,

You are always welcome bud

Hope all is well with you.

Cheers!

Rob