Client is using Unity connection 8.6 and exchange 2010. They have unified messageing single inbox configured. One user is not getting their VM on in Outlook. No changes have been made, but they ad rebooted their exchange server over the weekend.
When doing the test from the user’s Unified Messaging page, we get the following error,
Failed accessing email@example.com on primary.cisco.pvt (attached is image of error message)
I have compared his configuration to a working one and everything looks good. I did notice the same issue on Netpro and it says to reset the Unity Service account on the Exchange box. Not sure if this would apply because only one user is not getting VM through email. Wondering if there are any services on Unity connection or Exchange thar I could reset.
The 2020 IT Blog Awards, hosted by Cisco, is now open for submissions through October 16. Submit your blog, vlog or podcast today. For more information, including category details, the process, past winners and FAQs, check out: https:...
We have CUCM and CUC (v12.5) which has been directly registered to Cisco's Smart Licensing, but today's I noticed this error from RTMT "Smart Licensing Authorization Renewal Failure". I tried to force the re-authroization and re-registration and now it sa...
Hello I have a Cisco 7841 3pcc Phone, if I specify a custom ringtone and try to play it, it is spit out in the log> Bad parameter in Ring File field: w = tftp: //192.168.220.120/TEST.rawand the standard sound plays.-----------4047 ERR Jan 17 16: 15: 33...