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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Explorer

Unity Connection and Provisioning manager issue

I have a Unity Connection that I cannot get to synchronize with the provisioning manager. I checked that the sql has access, and that the port is correct, but it has a communications failure when trying to synchronize. I also noticed that there is no delete option to remove the server once you insert it into the manager.

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Beginner

Re: Unity Connection and Provisioning manager issue

What is the error you receive?

Explorer

Re: Unity Connection and Provisioning manager issue

I think I came across the answer. CUC 1.1.1 is not in the matrix with CCM 5.0.4. I opened a tac case as it appears version 1.1 upgrade is either available now, or close to it, but it is not downloadable yet. There is very little in the way of documentation on this server yet, so I will see if TAC can help get it going correctly before I turn it over to the production servers. Better safe than sorry.

Here is the doc on it. http://www.cisco.com/en/US/partner/products/ps7125/products_device_support_table09186a00807db1c1.html

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