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Unity connection call handler transfer message

Niels Kaae
Level 1
Level 1

‎11-17-2011 03:01 AM - edited ‎03-16-2019 08:06 AM

Hi

I am using CUCM-BE version 8.5.

I route a main number to a call handler in Unity with Caller input. It is a simple IVR solution, but I get this very annoying "Wait while i transfer your call" when I press one of the possibilities. How can I get rid of that?

kind regards

Niels

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Rob Huffman
Hall of Fame
Hall of Fame

‎11-17-2011 05:41 AM

Hi Niels,

Have a look at this excellent thread from Jeff and Derek

https://supportforums.cisco.com/message/1216735#1216735

Cheers!

Rob

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