Unity Connection can't transfer to AA

[bo liu]

hello everyone

i use Unity Connection for AA

when the phone no answer after 15 second  i  set no answer transfer to 4000

and the 4000 is a AA

but when i call the phone and after 15 second the call  was transfer to 4000 but no IVR only ring

i user RTMT to monitor port like this

[bo liu]

who can help me

the CSS also includ the 4000 partition

when i direct to dial 4000 i can hear the ivr

[Jaime Valencia]

Check the VM mask

HTH

java

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www.cisco.com/go/pdihelpdesk