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BethanyTerry
Beginner

Unity Connection: Retrieving Messages From A Deleted User's Mailbox

I deleted a user's mailbox before they could retrieve their messages. Is there any way to get these messages for the user?

Unity Connection v10.5. -Beth

2 REPLIES 2
Brandon Buffin
Advisor

Only if you have a backup. You would have to restore the entire DRS backup unless you have a COBRAS backup of individual mailboxes.

 

Brandon

Also for awareness, if you're worried about this happening again you can create a granular mailbox/message backup using this tool:
http://www.ciscounitytools.com/Applications/CxN/MessageArchiverCli/MessageArchiverCli.html
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