Unity Express for CCM configuration

[awcevans01]

I'm in the process of configuring Unity Express 7.0.3 to connect to CallManager 4.2, i've noticed the GUI for the Unity wizard is referring to CCME. How do I convert the Unity Express install to reference CCM? The Unity Express module had gone through the basic install when I received it? If I reinstall the UE software do I get the option to select CCME or CCM integration?

Thanks

Chris

[awcevans01]

Ahh gotta load a CCM license file.

[Paul Reck]

Hi there,

from the CUE CLI enter the following command,

show software license

it will probably show you something along the lines of

Core:

- Application mode: CCME

- Total usable system ports: XX

If your system is already configured you'll need to re-install to change your license type from CCME to CUCM.

Have a look at the following link regarding upgrading, it's an older version but it still applies.  The correct license can be obtained from the download centre

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/installation/guide_/upglic32.html

regards,

Paul