Date and time are determined by the Network Time Protocol (NTP) server and cannot be set
in the Cisco Unity Express software. Cisco Unity Express can be configured as an NTP
client. See the NTP configuration section in the Cisco Unity Express 2.3 CLI Administrator
Guide and your NTP server documentation for more information. This is the documentation
for setting this up on the server. These are some commands you can run to check the
connection etc...Is there another NTP server you can try pointing to from CUE (if you
cannot get to the current one?).
I have this working on all my CME/CUE routers. On the CUE config I have the following:
ntp server 10.205.30.1
And this IP corresponds to the one used on the following command under the Service-Engine interface:
service-module ip default-gateway 10.205.30.1
By the way, what is CUE reporting when you run "sh ntp stat" at the command line?
I tried getting this to work with windows 2003 server etc... no luck
What i did is i configured the router where the unity box is installed on as NTP master.
In conf mode configure the router as NTP master with a stratum of 1
Then in the NM-CUE put ntp server x.x.x.x (ip of your router)
This should now sync your time with the router, be sure you set the timezone correctly on both devices (also manually set the time on the router ofcourse.)
Some helpfull commands
show ntp status
show ntp assoc
hope this helps!