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Beginner

Unity LDAP Custom Filter for Users, not working as expected

Running CUC 11.5, with LDAP sync to AD. It's working fine, mostly.

 

I need the LDAP sync to import users into CUC based on the IP phone field in AD, and NOT the Telephone number field. I have this set up in CUCM and it works great. I need CUC to ignore the Telephone number field, but it always grabs whatever number is in that field, if present. I have lots of users with voicemail boxes and no phones. The Telephone number field will be used for their main department number.

 

The LDAP config in CUC is set identical to CUCM where this works properly, using the same custom filter. In CUC I'm syncing LDAP and can import any users who have any extension in the IP phone field. But it is not syncing the extension from that field. I get a user with no extension...unless I put the extension in the Telephone number field, and I don't want to do that. See the attached screen grab.

 

FWIW we previously used the Telephone number field and used a conversion to pull the last three digits for the extension number. I tried deleting that and it didn't fix this problem.

Any ideas? 

 

-John 

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VIP Advisor

Re: Unity LDAP Custom Filter for Users, not working as expected

So, it's not the filter which matches the extension to the AD field, rather, it's the mapping table.

Can you share a screenshot of your CUC LDAP Directory page where it has that little table mapping attributes together?

Anthony Holloway

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View solution in original post

4 REPLIES 4
Beginner

Re: Unity LDAP Custom Filter for Users, not working as expected

Nevermind...
A colleague helped me figger it out...the Standard User field to be synced had to be switched to IpPhone as well.
VIP Advisor

Re: Unity LDAP Custom Filter for Users, not working as expected

So, it's not the filter which matches the extension to the AD field, rather, it's the mapping table.

Can you share a screenshot of your CUC LDAP Directory page where it has that little table mapping attributes together?

Anthony Holloway

If you found this post helpful, please consider clicking that helpful button!

And for a limited time, by marking helpful posts, you're also helping Doctors Without Borders

View solution in original post

Beginner

Re: Unity LDAP Custom Filter for Users, not working as expected

 

I found it just before you posted the right answer. I attached the screenshot anyway.

 

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VIP Advisor

Re: Unity LDAP Custom Filter for Users, not working as expected

Sweet! That was easy. Where was your colleague 10 minutes ago? ;)

Anthony Holloway

If you found this post helpful, please consider clicking that helpful button!

And for a limited time, by marking helpful posts, you're also helping Doctors Without Borders
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