06-10-2011 08:00 AM - edited 03-16-2019 05:23 AM
Dear NetPro gurus,
Is there any tools that can help my customer to view at a glance which user has used Personal Greeting, and which are just using System Default greeting??
One of my customers has over 1,000 users and I was wondering whether such tool exist rather than having me to click on each user mailbox one-by-one.
I did tried to export using Bulk Administration Tool as well as using User Dump Tool but neither allows me to see who has used Personal Greeting on their mailbox.
I have spent a lot of time research on this already. Would greatly appreciated if anyone can shed some light on this.
Cheers,
Hunt
06-10-2011 09:01 AM
When you run the Subscriber Information Dump for Unity, you have the option to pull the WAV file info for greetings as well as data for which greeting(s) are enabled. When you do that, you would be able to see the following:
I haven't looked at this data for the purpose you intend but the standard (and alternate) greetings are the most commonly used. When you set up your mailbox, it asks you to record a personal greeting (this would be the Standard greeting). If you do not record a personal greeting then the system default would be used. So, if I have a personal greeting then the applicable Greeting WAV file output in the subscriber dump should be populated. Otherwise, it would be blank. Should be easy for you to test and verify if this is the case.
Hailey
Please rate helpful posts!
06-10-2011 09:51 AM
Hailey,
Very cool! +5
Cheers!
Huff
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