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garg.atul
Beginner

Unity port busy error on Application event

Hi,

We are running Unity4.0(5), in the application event I am getting the below mentioned error:

EVT_AVMIUMSG_PORT_STUCK

ID: 584

Source: CiscoUnity_Miu

Message: Port %1 has been busy since %2. The system threshold is %3 minutes, indicating that this port is currently unavailable and may be unable to handle further calls.

Port %1 has been busy since %2. The system threshold is %3 minutes, indicating that this port is currently unavailable and may be unable to handle further calls.

Any suggestion?

1 REPLY 1
jbarcena
Engager

It could be that

an RTP stream is still active to that port. It is also possible that the port didn't

correctly disconnect after a call was completed. You can try to reset the port from the

CallManager, but in most instances a reboot of Unity is required to clear the port.

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