08-19-2008 08:22 PM - edited 03-15-2019 12:43 PM
Hello,
We've had 2 incidences involving Unity Subscriber mailbox users. They can log into to their mailbox just fine, but cannot retrieve messages; system response âyour messages are unavailable at this timeâ. They receive message indication on their phone, but cannot retrieve the message. Most recently, a user was on vacation returning yesterday.
She had visual indication and logged in but could not select any options. In both instances we deleted the mailbox and rebuilt new, but of course they lose their messages.
Has anyone experienced this problem?
08-19-2008 08:44 PM
i think this is mosly from MS exchange MailBox service
08-19-2008 09:13 PM
Hi marwanshawi,
What exactly would need to be done on the MS Exchange mailbox service? Would a setting need to be changed?
08-19-2008 09:24 PM
i am not sure
but to make sure what is it
go to windows event viewer and see the warnings and error logs there and search it in microsoft website
might be helpful
and good luck
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