Unity: Transfer Out of Mailbox

[wrickk_2]

Is there a way to setup Unity so a user that dials-in to LISTEN to their voicemail can # back out to an operator or menu when they are finsihed?

I see the options to redefine keys for someone that dials in to LEAVE a message for a mailbox... but no options for the user that actually dials-in to his/her mailbox.

[rcrumm_2]

Try using the * key once you have listened to your messages.

HTH

Randall

[wrickk_2]

Unfortunately that just puts you back at the menu prompting you for user ID and password and there doesn't seem to be anywhere else to go from there.

[Rob Huffman]

Hi Rick,

Have a look at this excellent thread that has some good solutions to this query;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&topicID=.ee835d2&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc2a531

Hope this helps!

Rob