Is there a way to setup Unity so a user that dials-in to LISTEN to their voicemail can # back out to an operator or menu when they are finsihed?
I see the options to redefine keys for someone that dials in to LEAVE a message for a mailbox... but no options for the user that actually dials-in to his/her mailbox.
Unfortunately that just puts you back at the menu prompting you for user ID and password and there doesn't seem to be anywhere else to go from there.
Have a look at this excellent thread that has some good solutions to this query;
Hope this helps!