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Unity voicemail Issue

Abdelrhman Elmenyawe
Level 1
Level 1

‎01-10-2020 02:03 PM

Could anyone help me configure which reasons could cause strange behavior for forwarding calls to the wrong users' voice mail?

 

  • 1001 call 1002
  • 1002 is ringing but does not answer, After 5 sec (DN configuration), 
  • The call is forwarded to the voice mail of 1001, not 1002 !!
0 Helpful
3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

‎01-10-2020 02:28 PM

DUPLICATE

https://community.cisco.com/t5/collaboration-applications/unity-voicemail-issue/m-p/4009714

HTH

java

if this helps, please rate
0 Helpful

Abdelrhman Elmenyawe
Level 1
Level 1
In response to Jaime Valencia

‎01-10-2020 03:36 PM

I didn't get you, i put the in question in two different section.
Is that a problem?
0 Helpful

Chris Deren
Hall of Fame
Hall of Fame
In response to Abdelrhman Elmenyawe

‎01-11-2020 06:27 AM

Responded on the duplicate thread.

0 Helpful
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