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Beginner

UnityConnection 8.5 - web user inbox error

Hi

I've been encounting this error message while access inbox:

Unable to retrieve spec for http://<UnityConnection IP>/inbox/gadgets/msg/msg-gadget.xml. HTTP error 500 error1.JPG

UnityConnection version - 8.5.1ES47.12900-47

Any idea to resolve this?

4 REPLIES 4
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Hi.
Does this post fit with your issue?

https://supportforums.cisco.com/thread/2113505

HTH

Carlo
Sent from Cisco Technical Support iPhone App

Please rate all helpful posts "The more you help the more you learn"
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Hi Carlo

That link looks similar but exactly as i encounted error 500 not error 504.

Cheers

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Hello everyone,

Did you solve this problem ?

Thanks for any answer

Benoit

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Beginner

I have the same error 500 in 8.6. If I access the site via the IP address it works. Using the DNS name I get that error. I know it used to work earlier this year but stopped recently. We did change the MAC address and rehost the licenses after changing the SMTP address. Other than that, I don't think anything else changed.