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Unlock Config CP-7960

timmharmon1
Level 1
Level 1

I have several of these phones and the **# unlock config code does not work on them. There was another unlock config that I believe was 4 digits to unlock the phone. Can anyone help before they end up in the trash unnecessarily?

7 Replies 7

paolo bevilacqua
Hall of Fame
Hall of Fame

Try a factory reset.

Michael Solomonides
Cisco Employee
Cisco Employee

If they are running a SIP firmware, **# will not work.

Press the settings key, then scroll down and see if there is an option "9 unlock config".

If you do not know the password, try cisco.

This solution worked for me.

It's 2020 and still found this post useful.  Have a 7940 that has a SIP load on it for some reason.  Could not figure out how to unlock it to modify the settings.  The info provided here worked!

Cheers!

Chris Deren
Hall of Fame
Hall of Fame

Also, if this is CUCM 4+ you need to first press Settings before doing **#

HTH,

Chris

Ala Shehadeh
Cisco Employee
Cisco Employee

try the deault "cisco"

 

**#

will this work on softphones?