Unregister server from DRS

[scottchang]

Hi,

I am not dedicated voice guy but got task to remove server from Disaster Recovery System Scheduler because it keeps sending alert email as below:

Backup process failed. Investigate sftp server settings. Reason : DRF was unable to backup component PLATFORM.Error : Host [CMSUB2] has disconnected during backup AppID : Cisco DRF Master ClusterID : 

NodeID : CMPUB1

TimeStamp : Thu Oct 17 03:44:42 PDT 2013.

The alarm is generated on Thu Oct 17 03:44:42 PDT 2013.

We just shudown the backup CUCM (CMSUB2) so that's why the mail started sending out.

Could you kindly advise how I can remove the shutdown CUCM from Scheduler of DRS registerred server so that it won't keep sending out backup error email ?

CUCM verison 8.5.1

Thanks a lot !

[Rob Huffman · Accepted solution]

Hi Scott,

You will continue to get these errors unless the CMSUB2 is deleted

from the CUCM db and then the cluster is rebooted

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_5_1/ccmcfg/b02servr.html#wpxref82891

Cheers!

Rob

"Why do the best things always disappear " 

- The Band

[scottchang]

Rob,

Thanks for advices.

[scottchang]

Hi Rob,

Do I need to reboot both CUCM (Master and Cluster) or just reboot the cluster one ?

Thanks in advance,

[Rob Huffman]

Hi Scott,

The cluster = all servers (Pub & Sub(s))

Cheers!

Rob

"Why do the best things always disappear " 

- The Band

[scottchang]

Thanks for bearing mine stupid question.

[scottchang]

Hi Rob,

Another question, which service I need restart after removing none-used server.  The "Cisco CallManager" in CM Service ?

Snce in Cisco Unified Serviceability --> Control Center --> Feature Services, I am seeing there are many running services.

Just need restart the one "Cisco CallManager" or also need restart others.

Thank you,

[Rob Huffman]

Hi Scott,

In this case you would need to restart the whole server rather

than just a sub-set of services

from cli;

utils system restart

Can be done via gui as well.

Cisco Unified OS Admin" page, select "Settings" > version > restart

Cheers!

Rob

"Why do the best things always disappear " 

- The Band

[scottchang]

Hi Rob,

Thank you,

Scott