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Beginner

Unsupported Device on CCA 2.2(4)

Dear All,

I used CCA version 2.2(4) to connect to my CME 2811 Router. First I was asked to key in the password for "level_15 or view_access" and second it asked me again to provide password for "Admin". After giving all credentials, I can only see one unsupported device in red icon from CCA window.

Please help me on how do I connect to my CME router by using CCA.

Thanks,

Andrew

Message

Please enter your username and pwd for realm "level_15 or view_access" on x.x.x.x

Please enter your username and pwd for realm"Admin" on x.x.x.x

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2 ACCEPTED SOLUTIONS

Accepted Solutions
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Hall of Fame Master

Re: Unsupported Device on CCA 2.2(4)

If you are looking for professional results, to understand how CME works, and cannot afford to loose your time, avoid CCA, and use CLI only.

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Cisco Employee

Re: Unsupported Device on CCA 2.2(4)

Andrew,

CCA is only meant to be used with the Small Business Products ( UC5x0, CE5x0, etc). If, you want a GUI based configuration tool for CME, try CCP.

http://www.cisco.com/en/US/partner/products/ps9422/index.html

-Felipe

View solution in original post

3 REPLIES 3
Highlighted
Hall of Fame Master

Re: Unsupported Device on CCA 2.2(4)

If you are looking for professional results, to understand how CME works, and cannot afford to loose your time, avoid CCA, and use CLI only.

View solution in original post

Highlighted
Cisco Employee

Re: Unsupported Device on CCA 2.2(4)

Andrew,

CCA is only meant to be used with the Small Business Products ( UC5x0, CE5x0, etc). If, you want a GUI based configuration tool for CME, try CCP.

http://www.cisco.com/en/US/partner/products/ps9422/index.html

-Felipe

View solution in original post

Highlighted
Beginner

Re: Unsupported Device on CCA 2.2(4)

Hi Guys,

I just wanted to know why am I getting unsupported device error?

Thanks for your kind support!

Andrew

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