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Pramoth Sundaram
Beginner

Untiy connection DRF FAILURE

Hi there

CUC Version running :7.1.5

One of customers Cisco Unity Connection DRF fails intermittenly (approx every 3 days)please see the message below

Every time it failes only at backup component MESSAGES all the other component runns successfully.

Alert  : CiscoDRFFailure Reason : DRF was unable to backup component MESSAGES.Error : Unknown MESSAGES Error AppID : Cisco DRF

any idea ???>

Thanks

3 REPLIES 3
anchoudh
Engager

Hi,

Is it happening with Backup schduler ? or Manual backup?

Is it the same network location that you taking backup everytime? Try different location and make sure you it available throughtout the backup process.And see it helps.

Thanks,

Anand

I have checked all that , backup server is sitting next CUCM server so no issues there.

Thanks for your reply.

Rob Huffman
Hall of Fame Community Legend

Hi Pramoth,

Have a read of this excellent related thread

https://supportforums.cisco.com/message/3037021#3037021

Cheers!

Rob

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