03-08-2012 06:58 PM - edited 03-16-2019 10:01 AM
Hi there
CUC Version running :7.1.5
One of customers Cisco Unity Connection DRF fails intermittenly (approx every 3 days)please see the message below
Every time it failes only at backup component MESSAGES all the other component runns successfully.
Alert : CiscoDRFFailure Reason : DRF was unable to backup component MESSAGES.Error : Unknown MESSAGES Error AppID : Cisco DRF
any idea ???>
Thanks
03-08-2012 07:30 PM
Hi,
Is it happening with Backup schduler ? or Manual backup?
Is it the same network location that you taking backup everytime? Try different location and make sure you it available throughtout the backup process.And see it helps.
Thanks,
Anand
03-08-2012 07:34 PM
I have checked all that , backup server is sitting next CUCM server so no issues there.
Thanks for your reply.
03-09-2012 05:46 AM
Hi Pramoth,
Have a read of this excellent related thread
https://supportforums.cisco.com/message/3037021#3037021
Cheers!
Rob
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