04-24-2008 06:44 AM - edited 03-15-2019 10:16 AM
Hello,
When I try updating already added phone devices in my callmanager5,say to enable extension mobility,it gives me 'error.could not update device.duplicate entry in unique field.' when I click on the SAVE icon.
What could be the problem
04-30-2008 06:08 AM
In order to workaround this issue, complete these steps:
Use CallManager Administration in order to find and delete the orphaned auto-generated device profile. In order to do this:
Choose Device > Device Settings > Device Profile.
Click Find > All.
Delete the ones that are not associated to any of the IP phones.
Restart the device.
For more information you can use the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080093e72.shtml#dupl
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_0_1/ccmfeat/fsem.html
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