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Upgradation CUCM 11.X Failed Using PCD

Siva chinap
Level 5
Level 5

I got a issue while upgrading, how i can fix it.

7 Replies 7

Mohammed Khan
Cisco Employee
Cisco Employee

Try restarting "Platform Administrative Web Service" Service and check if that makes any difference/.

Siva chinap
Level 5
Level 5

Dear All,

Even after restarting PAWS service in PCD i am unable to upgrade, it's getting failed.. how to resolve this.

From which version you're trying to upgrade?

If its from 8.x for example you'll also need to start the following service: "Platform SOAP Services" on CUCM

Marc,

I am trying to upgrade from the Version 7.1(5) to 11.0. 

I'm not sure if such a big step is possible. I'd upgrade to 8.6.2 and then to 11.X in your case

Once in 8.6.2 you need to install the following files:

  • ciscocm.version3-keys.cop.sgn
  • ciscocm.vmware-disk-size-reallocation-1.0.cop.sgn

And also start the following service:

  • Platform SOAP Services

Another idea is to make a fresh install of 11.x and try to migrate everything from 7 to 11 through PCD.

You want to read the PCD documentation, because that's IMPOSSIBLE to do with PCD.

PCD can UPGRADE only from 8.6 and above.

PCD, however, can MIGRATE from 6 and 7 releases

UPGRADE is NOT the same as MIGRATE, they're NOT equivalent terms

Which one are you really doing???

HTH

java

if this helps, please rate

tarunkodumuru
Level 4
Level 4

I am having Similar Issue when performing a Refresh Upgrade from UCCX 10.5 to 11.X. Did anyone test in lab and found a solution.?

Thanks

Tarun

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