Hello,
One of our site abroad had a problem with cisco 7962 phone , we replaced the phone but it didn't registered .
I asked the the technician on site to reset the phone to default but the phone is still unregistered.
The phone is unable to download the current version from CME .
I followed this document :
http://www.firewall.cx/cisco-technical-knowledgebase/cisco-voice/930-cisco-phone-upgrade.html
still no lack .
#sh ephone unregistered
ephone-9[8] Mac:F41F.C266.502F TCP socket:[-1] activeLine:0 whisperLine:0 UNREGISTERED
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:0
IP:1.1.5.233 * 49162 Unknown 0 keepalive 0 max_line 0 available_line 0
Preferred Codec: g711ulaw
Lpcor Type: none Username: tech Password: admin
ephone 9
device-security-mode none
description Telecomunicaciones
mac-address F41F.C266.502F
ephone-template 1
max-calls-per-button 4
username "tech" password admin
fastdial 1 101 name d
type 7962
no auto-line
tftp-server flash:apps42.9-1-1TH1-16.sbn
tftp-server flash:cnu42.9-1-1TH1-16.sbn
tftp-server flash:cvm42sccp.9-1-1TH1-16.sbn
tftp-server flash:dsp42.9-1-1TH1-16.sbn
tftp-server flash:jar42sccp.9-1-1TH1-16.sbn
tftp-server flash:SCCP42.9-1-1SR1S.loads
tftp-server flash:term42.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:B015-1-0-4.SBN
tftp-server flash:Analog1.raw
tftp-server flash:Analog2.raw
tftp-server flash:AreYouThere.raw
tftp-server flash:AreYouThereF.raw
tftp-server flash:Bass.raw
tftp-server flash:CallBack.raw
tftp-server flash:Chime.raw
tftp-server flash:Classic1.raw
tftp-server flash:Classic2.raw
tftp-server flash:ClockShop.raw
tftp-server flash:DistinctiveRingList.xml
tftp-server flash:Drums1.raw
tftp-server flash:Drums2.raw
tftp-server flash:FilmScore.raw
tftp-server flash:HarpSynth.raw
tftp-server flash:Jamaica.raw
tftp-server flash:KotoEffect.raw
tftp-server flash:MusicBox.raw
tftp-server flash:Piano1.raw
tftp-server flash:Piano2.raw
tftp-server flash:Pop.raw
tftp-server flash:Pulse1.raw
tftp-server flash:Ring1.raw
tftp-server flash:Ring2.raw
tftp-server flash:Ring3.raw
tftp-server flash:Ring4.raw
tftp-server flash:Ring5.raw
tftp-server flash:Ring6.raw
tftp-server flash:Ring7.raw
tftp-server flash:RingList.xml
tftp-server flash:Sax1.raw
tftp-server flash:Sax2.raw
tftp-server flash:Vibe.raw
tftp-server flash:cvm42sccp.8-3-1-22.sbn
tftp-server flash:dsp42.8-3-1-22.sbn
tftp-server flash:jar42sccp.8-3-1-22.sbn
tftp-server flash:apps42.8-3-1-22.sbn
tftp-server flash:cnu42.8-3-1-22.sbn
tftp-server flash:SCCP42.8-3-2S.loads
Any idea ?
