cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1970
Views
5
Helpful
7
Replies

Upgrade CUCM steps from 6.1(2) to 6.1(3)

agustin.varela
Beginner
Beginner

Hi, this is my first post.

my question is, whish are the steps for a success CUCM upgrade.

the actual version is 6.1.2.1000-13, and i want to upgrade to the 6.1.3.1000-16 version.

i have a Cluster, Publisher and Subscriber

i downloaded the version and burn into a DVD.

what's next?

thanks for your help

7 Replies 7

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

Table 7 Supported Cisco Unified Communications Manager Upgrades for Releases 6.1(2x) through 6.1(3x)

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp75983

Software Upgrade and Installation

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/6_1_1/cucos/iptpch7.html#wp1040186

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

Great, thank's a lot.

now, i do that in lab. but an error appears.

attach the picture.

in that case i tried to upgrade from 6.1(2) to 6.1(4).

but this error, i don know what happend.

i download the image 3 times, and copy 3 times in difference DVD burners

thank's

hi, plz. i dont understand the error:

"Error encountered: An Unknown error occurred while accessing the upgrade File"

thx

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

make sure MD5 is correct, otherwise you might need to look at logs

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

Hi,

my customer encounter the same issue:

6.1(2) to 6.1(3)and

6.1(2) to 6.1(4)too.

Did you solved your issue?

Thank you

Best regards

I have having the same error on an upgrade from 7.0.2.20000-5 to 7.1.3.20000-2

I am upgrading immediately after a fresh installation.  I have not started any services yet, could that be my problem?

I idd not choose to upgrade as part of the installation, instead I am using the Cisco Unified Operating System Administration to do the upgrade.

I am using OpenSSH as an SFTP server on a Windows machine.  The file downloads fine, and produces this error after about 30 minutes into the upgrade process "Error encountered: An unknown error occurred while accessing the upgrade file."

The MD5 check on the combined ISO file is good.

Any suggestions?

Thanks

ogmez
Beginner
Beginner

hi:

I have the same problem in my CUCM 6.1.2 ....(source version is 6.1.2.1000-13 ..),

and i need to upgrade to 6.1.4 but, i get the same error:

.....Error encountered: An unknown error occurred while accesing the upgrade file.

who solve it yet ????

any suggestion please y reale want to upgrade to this version

ill be trying :

     UCSInstall_UCOS_6.1.4.1000-10.sgn

     UCSInstall_UCOS_6.1.4.2190-3.sgn

but nothing , i get the same error

i hope any one can answer me.

....Cisco:::

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers