Upgrade error

[LAJITH POTHU VARAKKAL]

Hi All,

I was upgrading my CUCM to 8.5 t o 9.1. I am done with ciscocm.refresh_upgrade_v1.2.cop.sgn file installation. I started the upgrade through Install/Upgrade GUI and I got bit delayed in taking the DVD out after finishing the loading from DVD so the server started booting up from the DVD and reached the media check screen. I took the DVD out and rebooted the server and got the below error.

"The partition table on device sda ( Unigen PQS800 7640 MB ) was unreadable.  To create new partition it must be initialized, causing the loss of ALL DATA on this drive.  The operation will override any previous installation choices about wich drives to ignore.  Would you like to initialize this drive, erasing ALL DATA."

Can you suggest what is this error?

Thanks,

Lajith P

[Mohsin Khan Feroz]

TAC should help you. There seems some issue in reading the inactive partition..

[heathrw · Accepted solution]

Just to confirm if this is a virtual environment? The .cop you mentioned now is at v1.3 which might be needed.. Also check if it is necessary to apply  ciscocm.vmware-disk-size-reallocation-1.0.cop (if virtual deployment) they are all available on the Call Manager 9.1 utilities download section.

[Brian Meade]

You should try using the recovery CD to switch back to the inactive partition if possible then run the upgrade process again.

[LAJITH POTHU VARAKKAL]

There was yes / no option to choose and I chose No option. Upgrade finished with success. The problem was there was an usb stick / sda device present in the system. Either we can remove the sda device and reboot the system or we can continue with "no" option.

[LAJITH POTHU VARAKKAL]

No. The cucm runs on MCS 7845H3.