cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
644
Views
0
Helpful
2
Replies
Highlighted
Beginner

Upgrade from 4.1 to 7.1.5 - DMA Extention Mobility problem

We're gonna upgrade our cluster from 4.1 to 7.1.5. The question is ,we have around 10,000 users with extention mobility (EM),

Is DMA gonna export user-logged-in information , as well? So that, when the upgrade process is done, no one needs to log into the phone again?

I found a couple of documents saying that

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00807f3307.shtml

CallManager 4.x to 5.x/6.x Upgrade Fails Due to DMA Error

Note:

Before you start the DMA backup, make  sure that ALL Extension Mobility Users are "logged OUT". If any of the  users are logged into Extension Mobility, the DMA backup will not  succeed.

Release Notes for Cisco Unified CallManager Release 5.0(3)

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/5_0_3/503cmrn.html

DMA does not export the last user-logged-in data for CallManager 5.0.3.

But these documents do not show that problem for ver 7.x.

Any help would be greatly appreciated.

Thanks

Guner

2 REPLIES 2
Cisco Employee

Upgrade from 4.1 to 7.1.5 - DMA Extention Mobility problem

You have to log them out before running DMA, here's an enhancement to add a bulk logout feature:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsc30917

Beginner

Upgrade from 4.1 to 7.1.5 - DMA Extention Mobility problem

Thank you for your prompt response.

We ran DMA in our production site without loggin the users out, it took about 18 hours (3 GB size), and didn't give any error about that. Do you think we still have to log all user out before running DMA regardless of giving any error or not?

And is there any document showing this problem for 7.x migration?

I really thank you for your help.

Guner

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards