10-02-2018 01:07 AM - edited 03-18-2019 12:32 PM
Hi,
I upgraded a Unity Server from 11.5 SU1 To SU5,
In "show version active" The Locale Version is 11.5.0.1-1000 (SU1)
I'm tried to upgrade the locale to 11.5.0.1-5000 (SU5) But I got a error because the Version already installed,
I'm wondering if it necessery to Upgrade the locale to SU5?
in Upgrading Cisco Unity Connection doc:
"After the upgrade, you may need to reinstall the locale depending on the source and the target version. If the target version is compatible with the existing locales, then you need not install any new locales. However, if the target version requires to install new locales, then remove the existing set of locales after the completion of upgrade process, and install the new set of available locales. To check the existing locales, use show cuc locales CLI command."
Thanks,
Asaf Goldberg
10-02-2018 05:56 AM
It may work OK with current locale version, but you should always try to match CUC version with locale version. What error message are you getting? How are you upgrading the locale? Did you stop appropriate services during the install as documented in locale guide?
10-02-2018 06:04 AM
Hi Chris Thanks for your Reply,
- Error:
10/02/2018 16:00:30 upgrade_get_file.sh|File authentication complete|<LVL::Debug>
10/02/2018 16:00:30 upgrade_get_file.sh|Download of iso file RTMTFinish|<LVL::Notice>
10/02/2018 16:00:30 upgrade_get_file.sh|Process preflight|<LVL::Info>
10/02/2018 16:00:30 upgrade_get_file.sh|Skipping preflight since file type is COP|<LVL::Debug>
10/02/2018 16:00:31 upgrade_get_file.sh|success|<LVL::Info>
10/02/2018 16:00:31 upgrade_get_file.sh|upgrade_get_file.sh complete (rc=0)|<LVL::Info>
10/02/2018 16:00:31 upgrade_get_file.sh|is_upgrade_lock_available: Upgrade lock is not available.|<LVL::Debug>
10/02/2018 16:00:31 upgrade_get_file.sh|is_upgrade_in_progress: Already locked by this process (pid: 14060).|<LVL::Debug>
10/02/2018 16:00:31 upgrade_get_file.sh|release_upgrade_lock: Releasing lock (pid: 14060)|<LVL::Debug>
10/02/2018 16:01:25 sd_cancelInstall.sh|Pre-upgrade cancel/clean-up initiated
10/02/2018 16:01:25 sd_cancelInstall.sh|Canceling active side processes
10/02/2018 16:01:25 sd_cancelInstall.sh|Canceling active side processes done
10/02/2018 16:01:25 sd_cancelInstall.sh|Canceling inactive side processes
10/02/2018 16:01:25 sd_cancelInstall.sh|Skipping IDS shared memory clean up since this is a COP
10/02/2018 16:01:26 sd_cancelInstall.sh|Canceling inactive side processes done
[18/10/02_16:01:38] locale_install.sh: Successful untarring of /common/download//uc-locale-he_IL-11.5.0.1-5000.cop
Error: This package is already installed on this system.
[18/10/02_16:01:39] locale_install.sh: upgrade status is updated in /common/log/install/upgrade_status.xml file
[18/10/02_16:01:39] locale_install.sh: ERROR: Copstart script of /common/download//uc-locale-he_IL-11.5.0.1-5000.cop failed
Installation of uc-locale-he_IL-11.5.0.1-5000.cop.sgn failed
Copstart script of /common/download//uc-locale-he_IL-11.5.0.1-5000.cop failed
- Upgrade via CLi
- I stopped the Connection Conversation and Connection Mixer
10-02-2018 07:01 AM
10-02-2018 07:14 AM
Excellent, thanks for follow up.
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