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Upgrade of Unity 5.X to 8.X

Jamil Hussain
Level 1
Level 1

Dear cisco team i need to uprade cisco unity 5 to unity 8. i have  the BOM for existing Unity which is 5 and i need to ugprade it to latest version because

i am going to upgrade call manager to 8.5. i need to know below things.

1- Is Cisco unity 5 can work with cisco unified communication manager 8.5?

2-If i need to upgrade unity 5 to version 8 based on the below hardwaer can i use the same hardware to upgrade or i need to upgrade hardware or replace hardware i need to know these things.

Below is the BOM for unity 5.0

UNITY-5.X-K9Unity VM, 100 users (w/ 16 sessions)1
UNITYV5-100USRUnity VM, 100 users (w/ 16 sessions)1
UNITY5.X-EXCH-KITMessage Store 20031
MCS-7816-I4-IPC1HW Only MCS 7816-I4 Server1

Thanks

2 Replies 2

Rob Huffman
Hall of Fame
Hall of Fame

Hi Jamil,

Unity 5.0 is fully supported with CUCM 8.5 (check Table 1)

Supported Version Combinations for Cisco Unity, the Cisco Unity-CM TSP, and Cisco Unified Communications Manager

From this compatability Matrix;

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/compatibility/matrix/cutspmtx.html#wp51076

I don't see your server model in the "supported" list for Unity 8.x

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps2237/product_data_sheet0900aecd802132ef.html

Cheers!

Rob

Thanks rob

Regards,

Jamil Hussain