upgrade process for CUC 2.1.0.9901-362 to version suitable for CUCM 8.5.1

[steven.wilson]

I am upgrading a set of CUCM Pub and Sub to 8.5.1 the CUC is as above. What is the best method for upgrading as I can't seem to find it listed in Ciscounitytools COBRAS?

[Rob Huffman · Accepted solution]

Hi Steven,

You are most correct CUC 2.x is not supported in COBRAS. Here is the guide you

need with the required steps;

Upgrading Cisco Unity Connection 2.x to the Shipping 8.0 or 8.5 Version

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrug010.html

Just keep this in mind, so you can plan accordingly

Supported Version Combinations for Cisco Unity Connection and Cisco Unified Communications Manager

#

Cisco Unity Connection 2.x and Later

#

Any version of Cisco Unity Connection 2.x or later is supported for use with any version of Cisco Unified CM 4.1(3) or later.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/compatibility/matrix/cucsccpmtx.html

Cheers!

Rob

[steven.wilson]

Thanks for the assistance, I'm having enough pain with the CUCMs. I don't really want a whole new world of hurt with the CUC.

Lots more documents to read then.

Cheers.

[Rob Huffman]

Hi Steven,

You are most welcome!

Lot's of planning/reading indeed. These upgrades are tough but with the proper due

diligence and bug srubs, can be very successful.

You have some time still for CUC 2.x

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps6509/end_of_life_notice_c51-603504.html

Best of luck!

Rob