I`m upgrating cucm 5.1.3(a) to 220.127.116.1100-1 and then to 8.6.
I`m install my cucm on ESXi,while upgrating 5.1.3 to 7.1.3 i get error that
The directory was located and searched but no valid options or upgrades were available. Note, a machine cannot be downgraded so option and upgrade files for previous releases were ignored.
in upgrate matrix i can do bridge upgrate to 7.1.3
Solved! Go to Solution.
Have you done a reboot of the server lately? I once had a problem with strange upgrade behavior when the server was running for some time. May be worth a try.
What type of file do you have?
CUCM 5 uses tar.gz.sgn files.
Starting with CUCM 6 it used the sgn.iso files.
When Upgrading from 5 you get this specific file, it can't be downloaded from cisco.
Using a original DVD should also work.
Coorected CUCM 6 file extension
Just wanted to mention that you get that when:
a) no valid upgrade files are found
b) you're pointint to the wrong TFTP path, and there's actually no upgrade files.
And the upgrade file names should be something like this:
if this helps, please rate
Unfortunately Jamies information was wrong. And as I said earlier you must not use the sgn.iso files.
If you take a look at the cco download page you will find files like:
7.1(5b)su6 US Export Restricted - full encryption capabilities (non-bootable) - For upgrade from 5.1(x). Upgrades from 5.1(x) need to be requested via PUT (www.cisco.com/upgrade) or purchased to obtain necessary licenses.
You have to use this kind of files to upgrade cucm 5.1!!!
Unzip them and you should find a tar.gz.sgn file.
These files are not available for every version of 7.1.
Try 7.1(5b)SU6 this version should work according to the compatibility matrix.
i try to upgrate my 5.1.3(a) to (e) but get error that authentication failed md5 checksum.But i download from cisco file is same aa it mention